Cannabis Sales Associate

4 days ago


Lowell, Massachusetts, United States The Cannabist Full time
Job Title: Retail Associate

At The Cannabist Company, we are seeking a highly motivated and customer-focused Retail Associate to join our team. As a key member of our dispensary staff, you will be responsible for providing exceptional customer service, promoting and maintaining a positive customer experience, and ensuring compliance with all relevant laws and regulations.

Key Responsibilities:
  • Provide guidance and education to patients on medical marijuana products and services.
  • Assist patients in selecting the correct medication for their specific needs and medical conditions.
  • Ensure all intake forms and paperwork are properly completed and filed correctly.
  • Confirm patient purchase limits and inform the pharmacist accordingly.
  • Provide exceptional customer care and promote positive customer relations.
  • Respond to customer inquiries and requests for product information.
  • Manage patient records and maintain databases as needed.
  • Fulfill customer orders and promote all Patriot Care products.
Requirements:
  • Must be at least 21 years of age.
  • Two years of direct customer service experience required.
  • Retail experience a strong plus.
  • Experience with Point-of-Sales systems.
  • Understanding of and experience with Windows Operating System and Microsoft Outlook.
About The Cannabist Company:

The Cannabist Company is one of the most experienced cultivators, manufacturers, and providers of cannabis products and related services, with licenses in 14 U.S. jurisdictions. We operate 104 facilities, including 81 dispensaries and 23 cultivation and manufacturing facilities. Our company offers a comprehensive benefits package, ongoing training opportunities, and a commitment to diversity and equity inclusion.



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