Customer Service Expert

2 weeks ago


Charlottesville, Virginia, United States The University of Virginia Full time
About Us

The University of Virginia is a world-renowned institution committed to delivering exceptional education and patient care. Our customer service team plays a critical role in ensuring that our patients receive the highest level of support and respect.

Why Work With Us
  • Contribute to a dynamic and supportive team environment
  • Develop your skills and expertise in a rapidly evolving industry
  • Enjoy a comprehensive benefits package and competitive salary
Key Responsibilities
  • Deliver exceptional customer service via phone, email, and chat
  • Work collaboratively with cross-functional teams to resolve customer issues
  • Maintain accurate records and reports to track customer interactions
Requirements
  • Bachelor's degree in a related field or equivalent experience
  • Minimum 1 year of customer service experience in a healthcare setting
  • Strong problem-solving and analytical skills
Salary and Benefits

We offer a competitive salary range of $50,000 - $60,000 per annum, along with a comprehensive benefits package, including medical, dental, and vision insurance.



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