Membership Experience Coordinator

1 day ago


Newport Beach, California, United States Big Canyon Country Club Careers Full time
Job Description

We are seeking a highly motivated Member Services Representative to join our team at the Big Canyon Country Club.

Responsibilities:
  • Assist members in person, over the telephone, and via email with managing reservations for upcoming club events, answering questions regarding club operations and services, and directing members and guests to other club locations.
  • Manage club-wide email communications, design, print, and distribute club event and private event collaterals, update and maintain member database and rosters, and process routine member account transactions such as check deposits.
  • Assist members with website and app access and usage, maintain member and guest records, utilize Excel to sort files, track projects, source information, assist staff with event reservations, and assist other departments with various projects.


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