Membership Growth Specialist

4 days ago


Huntington Beach, California, United States Hbu Training Advies Ondernemingsraad Full time

Overview:
Hbu Training Advies Ondernemingsraad is a dynamic fitness studio that aims to deliver exceptional experiences to its members. As a key member of our team, you will play a vital role in driving revenue growth and cultivating strong relationships with our clients.

About the Role:
We are seeking an experienced Membership Growth Specialist to join our Huntington Beach location. In this position, you will be responsible for generating new membership sales, achieving preset targets, and providing exceptional customer service. This is an exciting opportunity for a results-driven individual who is passionate about delivering outstanding experiences to our members.

Key Responsibilities:
- Lead Generation & Appointment Booking: Follow our established sales process to achieve daily standards and targets, including calls to appointment, completed sales calls, member referrals, prospective follow-up, and new lead generation.
- Guest Tours, Membership Presentation & Personal Management: Conduct informative tours of our fitness studio, educating prospective members on our programs and membership options best suited to their needs and goals.
- Membership Sales Data Management: Monitor, track, and report membership sales data daily and weekly to ensure targets are on track and achieved; includes reviewing detailed weekly and monthly reports for target tracking and course correction as needed.
- Direct Sales Efforts: Immediately follow up with prospective member inquiries generated in-person, over the phone, online, via promotional events, and social media marketing outlets.
- Membership Retention & Satisfaction: Develop membership growth and retention strategies with our General Manager and Membership Sales team, including promotional signage, mailers, member events, and social media campaigns for new promotions throughout the year.
- Team Production & Goal Setting: Produce and review individual monthly sales plans necessary to develop strategies to achieve preset sales targets; maintain a positive relationship with all staff and support other staff in achieving their goals.

Requirements:
- Proven track record of meeting or exceeding sales targets
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong organizational and time management skills
- Proficiency in CRM systems and ability to learn new software quickly
- High school diploma or equivalent required; associate's or bachelor's degree preferred

Benefits:
- Competitive salary: $50,000 - $65,000 per year
- Opportunity for advancement within the company
- Comprehensive benefits package, including health insurance, 401(k) matching, and paid time off
- Ongoing training and development opportunities
- Collaborative and dynamic work environment

About Us:
Hbu Training Advies Ondernemingsraad is a leading provider of fitness services in Huntington Beach. Our mission is to deliver exceptional experiences to our members while fostering a culture of innovation, teamwork, and community involvement. If you are a motivated and results-driven individual who is passionate about delivering outstanding experiences to our members, we encourage you to apply for this exciting opportunity.



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