Customer Experience Specialists

2 days ago


Newport Beach, California, United States Equinox Full time

Company Overview
Equinox Group is a high growth collective of influential lifestyle brands, driven by a passion for high performance living. We believe in unleashing untapped potential and delivering exceptional experiences to our members and employees. Our portfolio of brands includes Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media.

Job Description
We are seeking highly motivated and enthusiastic Retail Shop Associates to join the Equinox team at our state-of-the-art location in Newport Beach. As a key member of our team, you will be responsible for providing an unparalleled customer experience to all visitors to The Shop and Equinox. You will take direction from the Shop MOD on business strategy and action plans, ensuring maximum productivity and compliance with company policies and procedures.

Responsibilities

  • Achieve assigned monthly sales goals and ensure an exceptional customer experience for all visitors.
  • Maintain knowledge of all club and Shop services, programs, and products.
  • Understand and uphold all loss prevention and inventory management policies.
  • Ensure personal comprehension of all communication and training materials.
  • Assist the Shop MOD in maintaining a visually appealing store environment and adhering to brand standards.

Required Skills and Qualifications
To succeed in this role, you should have the ability to take direction, experience in customer service or retail, hardworking and diligent nature, excellent time management and organizational skills, and the ability to utilize new techniques and ideas. Additionally, you must be available to work a varied schedule based on the needs of our unique retail business.

Benefits
As a member of the Equinox team, you will receive a competitive salary of $16.00 per hour, complimentary Club membership, and industry-leading commission opportunities. You will also have access to perks and incentives with our products and services, including Personal Training, Pilates, Spa, and Shop.



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