Field Service Technician

1 week ago


Grand Rapids, Michigan, United States Quench USA Full time
About Quench USA

Quench USA is a leading provider of on-demand filtered water solutions, dedicated to making a positive impact on people's lives and the environment. Our mission is to eliminate single-use plastic water bottles and promote sustainable hydration practices.

The Position

We are seeking a highly skilled Field Service Technician to join our team in the Tukwila, WA area market. As a Field Service Technician, you will be responsible for performing all service work on our filtered water systems, including installations, maintenance, repairs, and preventative maintenance. This role requires strong technical and mechanical aptitude, as well as excellent customer service skills.

Key Responsibilities
  • Troubleshooting and Repair: Identify and resolve issues with our water systems, ensuring optimal performance and customer satisfaction.
  • Service Agreement Tasks: Perform routine maintenance and repairs, including changing water filters, cleaning and sanitizing water tanks, and replacing UV bulbs.
  • Customer Service: Provide exceptional customer service during site visits, ensuring a positive experience for our clients.
  • Vehicle Maintenance: Maintain and comply with company vehicle maintenance policies and procedures.
Requirements
  • Experience: 1+ years of experience in repair and maintenance, preferably in a field service or technical role.
  • Technical Skills: Strong technical and mechanical aptitude, with familiarity with basic tools and equipment.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers and colleagues.
  • Physical Demands: Ability to lift 70+ pounds, bend, squat, walk with heavy equipment, climb ladders, and work in a fast-paced environment.
Why Join Quench USA?

At Quench USA, we value our team members and offer a competitive compensation package, including a salary range of $60,000 - $80,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off. If you are a motivated and customer-focused individual with a passion for water systems and technical repair, we encourage you to apply for this exciting opportunity.



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