Communications and Marketing Coordinator

2 weeks ago


Honolulu, Hawaii, United States South Texas College of Law Houston Full time

Overview

The Marketing and Communications Specialist is accountable for the effective management and daily operations of marketing initiatives, customer engagement, and promotional activities in alignment with the institution's objectives. This role is pivotal in fostering new business opportunities, delivering exceptional customer service, and nurturing a culture of service excellence through coaching and staff development. The Specialist will provide leadership, training, and oversight to ensure optimal performance in marketing and communications functions.

Qualifications & Experience:

  • Bachelor's degree or equivalent experience in marketing or communications
  • In-depth knowledge of marketing strategies, public relations, and customer engagement practices
  • Experience in mentoring and developing team members
  • Demonstrated organizational, customer service, and leadership abilities

Key Responsibilities:

  • Oversee all marketing and communications operations, ensuring adherence to institutional policies and procedures
  • Develop and implement marketing strategies to enhance service offerings and community outreach
  • Facilitate staff training and conduct regular performance evaluations
  • Ensure effective communication of relevant information to team members
  • Deliver comprehensive customer service, including the introduction of new programs and services
  • Engage in business development activities to cultivate new partnerships and community initiatives
  • Foster a collaborative environment to achieve marketing goals and objectives
  • Adhere to security protocols and monitor risk management practices
  • Provide support for digital marketing efforts and customer inquiries
  • Advise clients on various service offerings and promotional opportunities
  • Participate in community events to promote institutional visibility
  • Guide team members in professional development and performance tracking

Essential Skills & Attributes:

  • Strong communication, analytical, and problem-solving skills to address complex issues
  • Excellent interpersonal skills, with a focus on customer satisfaction and employee engagement
  • Proven leadership capabilities to inspire and develop team members
  • Ability to relate to diverse individuals and adapt to unique situations
  • Successful track record in customer service and relationship management
  • Comprehensive knowledge of marketing and communication strategies
  • Capacity to thrive in a dynamic environment and manage multiple priorities
  • Detail-oriented with exceptional organizational skills
  • Self-motivated and capable of working independently

The South Texas College of Law Houston offers a competitive compensation package along with a comprehensive benefits program, including health insurance, retirement plans, paid time off, and professional development opportunities.



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