Current jobs related to Customer Service Specialist - Albany, New York - StateJobsNY

  • Customer Service Specialist with German

    1 month ago

    Albany, New York, United States Larioja Full time

    Customer Service Specialist with GermanJob Description:We are seeking a highly skilled Customer Service Specialist with German language proficiency to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and...

  • Customer Service Export Specialist

    1 month ago

    Albany, New York, United States Larioja Full time

    Customer Service Export SpecialistBuscamos a un profesional con experiencia en Customer Service export para unir nuestro equipo en Baix Llobregat. **Responsabilidades**Atender a clientes internacionales y registrar sus pedidos en la base de datos. Organizar la logstica y carga de los pedidos. Resolver incidencias y brindar soporte a clientes. Mantener la...

  • Customer Service Representative

    2 weeks ago

    Albany, New York, United States TriMas Corporation Full time

    Customer Account SpecialistAt TriMas Corporation, we are seeking a highly motivated and organized Customer Account Specialist to join our team. As the central point of contact for external customers and our organization, you will be the voice of our company, ensuring that customer expectations are met and exceeded.Main ResponsibilitiesThe Customer Account...

  • Delivery Specialist

    2 weeks ago

    Albany, New York, United States Rent-A-Center Full time

    We are seeking a talented Delivery Specialist to join our team at Rent-A-Center. As a key member of our sales team, you will be responsible for providing exceptional customer service in a retail environment. Your primary focus will be on managing customer accounts, ensuring timely delivery of products, and maintaining a high level of customer...

  • Customer Service Representative

    2 weeks ago

    Albany, New York, United States Waterco Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Culligan by WaterCo. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide proactive sales support to assigned...

  • Customer Service Representative II

    4 weeks ago

    Albany, New York, United States Apex Systems Full time

    Customer Service Specialist II Job DescriptionApex Systems is seeking a highly skilled Customer Service Specialist II to join our team. As a Customer Service Specialist II, you will play a critical role in ensuring exceptional customer experiences through timely and effective resolution of customer inquiries and issues.Key Responsibilities:Provide top-notch...

  • Customer Service Representative II

    2 weeks ago

    Albany, New York, United States Apex Systems Full time

    Customer Service Specialist IIApex Systems, a leading technology solutions provider, is seeking a highly skilled Customer Service Specialist II to join our team. As a key member of our customer support team, you will play a critical role in ensuring exceptional customer experiences.Key Responsibilities:Provide top-notch customer support via phone, email, and...

  • Customer Service Representative II

    1 month ago

    Albany, New York, United States Apex Systems Full time

    Customer Service Specialist II Job DescriptionApex Systems, a leading technology solutions provider, is seeking a highly skilled Customer Service Specialist II to join our team. As a key member of our customer support team, you will play a critical role in ensuring exceptional customer experiences.Key Responsibilities:Provide top-notch customer service via...

  • Customer Service Representative

    3 days ago

    Albany, New York, United States Spectrum Full time

    Job Summary:We are seeking a highly motivated and results-driven Sales and Customer Support Specialist to join our team. As a Sales and Customer Support Specialist, you will be responsible for maximizing sales opportunities by effectively answering and handling inbound sales calls in an effort to acquire new customers and solicit existing customers by...

  • Customer Service Representative II

    4 weeks ago

    Albany, New York, United States Apex Systems Full time

    Customer Service Specialist II Job DescriptionApex Systems, a leading technology solutions provider, is seeking a highly skilled Customer Service Specialist II to join our team. As a key member of our customer support team, you will play a critical role in ensuring exceptional customer experiences.Key Responsibilities:Provide top-notch customer service via...

  • International Customer Service Representative

    1 month ago

    Albany, New York, United States Heura Foods Full time

    Customer Service SpecialistWe are seeking a highly skilled and passionate Customer Service Specialist to join our team at Heura Foods. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring the highest level of satisfaction for our national and international clients.Key...

  • Customer Service Representative II

    3 days ago

    Albany, New York, United States Apex Systems Full time

    Apex Systems is seeking a skilled Customer Service Specialist II to provide exceptional support to Medicaid providers via phone and internet. As a key member of our team, you will be responsible for resolving routine issues and responding to customer inquiries in a timely and professional manner.Key Responsibilities:Take and process transactions by...

  • Customer Service Representative

    4 weeks ago

    Albany, New York, United States Affinity Dental Management Full time

    Job DescriptionAt Affinity Dental Management, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients, resolving issues, and ensuring a positive experience for all interactions.Key Responsibilities:Manage high volumes of...

  • Customer Service Operations Specialist

    1 week ago

    Albany, New York, United States Public Consulting Group Full time

    Job Title: Customer Service Operations AnalystPublic Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives.As a Customer Service Operations Analyst, you will play a critical role in supporting a suite of K-12 education...

  • Career and Community Services Specialist

    4 weeks ago

    Albany, New York, United States Albany Community Action Partnership Full time

    Job OpportunityWe are seeking a motivated individual to join our team as a Community and Career Specialist.Job SummaryThe Community and Career Specialist will provide job readiness and vocational services to customers, connecting them with local resources and events. The ideal candidate will have a strong background in human services and community-based...

  • Customer Service Export Specialist

    4 weeks ago

    Albany, New York, United States Trabajos Full time

    Buscamos un perfil de customer service export/back office export con experiencia mnima de 3 aos en el sector FMCG para dar soporte al equipo de Desarrollo Internacional.Las responsabilidades incluyen:Atencin al cliente internacional para atender las ordenes de los pedidos.Registrar las rdenes de compra de los clientes en la base de datos, confirmar la...

  • Occupational Therapist

    2 weeks ago

    Albany, New York, United States Linn Benton Lincoln Education Service District Full time

    Job SummaryWe are seeking a highly skilled Occupational Therapist to join our team as an Inclusive Services Specialist. This role will provide occupational therapy services to students with orthopedic, motor, self-help, and sensory impairments. The successful candidate will work collaboratively with educators and families to develop and implement...

  • Support Services Specialist

    2 weeks ago

    Albany, New York, United States Albany Medical Center Full time

    Job SummaryAlbany Medical Center seeks a Support Services Specialist to join our Environmental Services team. This role is responsible for providing support to our team members and ensuring the smooth operation of our facilities.Key ResponsibilitiesAssist with daily operations and tasks as assigned by managementProvide exceptional customer service to...

  • Mail Processing Specialist

    3 days ago

    Albany, New York, United States United States Postal Service Full time

    Job Summary:The United States Postal Service is seeking a highly motivated and detail-oriented individual to join our team as a Mail Processing Specialist. As a key member of our operations team, you will play a critical role in ensuring the efficient processing and delivery of mail and packages across the country.Key Responsibilities:Sort and process mail...

  • Energy Services Specialist

    4 days ago

    Albany, New York, United States Albany Community Action Partnership Full time

    Job Title: Energy Services SpecialistJob Summary:We are seeking a highly skilled Energy Services Specialist to join our team at Albany Community Action Partnership. As an Energy Services Specialist, you will play a critical role in helping us achieve our mission of building a greener future for our community.Responsibilities:Gather accurate energy services...

Customer Service Specialist

2 months ago

Albany, New York, United States StateJobsNY Full time

Overview:
Are you seeking a fulfilling career that offers a balance between work and personal life? The Office of the New York State Comptroller is looking for dedicated individuals to provide exceptional customer service.

Qualifications:
To be considered for this position, candidates must meet the following criteria:

  • High school diploma or equivalent, along with one year of experience in a customer service role, either in a direct interaction environment or a call center.
  • Alternatively, candidates with 30 college semester credit hours may also qualify.

Competitive Minimum Qualifications:
Applicants must be reachable on the appropriate eligible list for this position or eligible for transfer under the Civil Service Law.

Key Responsibilities:
This role involves providing initial contact to customers via telephone, assisting them with navigating the self-service functionalities of the PeopleSoft system.

  • Address straightforward inquiries by explaining the PeopleSoft system, guiding customers through processes such as address changes and understanding loan options.
  • Assist customers in registering for the self-service portal by verifying their identities through various means.
  • Document issues in the system when operational defects are encountered, ensuring they are reported for resolution.

Additional duties include:

  • Processing loan forms and performing basic data entry to facilitate loan applications.
  • Handling calls related to basic Retirement System inquiries.

Technical Skills:
Proficiency in using personal computers to access various databases and systems is essential. Familiarity with the Retirement System's databases and the PeopleSoft system is advantageous.

Desired Competencies:
Candidates should possess:

  • Excellent interpersonal skills for effective communication with both staff and customers.
  • Strong oral and written communication abilities.
  • Attention to detail and the ability to perform tasks within designated timeframes.
  • A solid understanding of the Retirement System's policies and procedures.

Work Environment:
The Office of the New York State Comptroller supports flexible work arrangements where feasible. New employees may have an initial period during which telecommuting is restricted.

Commitment to Diversity:
The Office values a diverse workforce and encourages applications from individuals with varied backgrounds.