Data Center Operations Specialist

7 days ago


New Carlisle, Indiana, United States Amazon Full time
About the Role

We are seeking a talented Data Center Operations Technician to join our team. The successful candidate will be responsible for resolving and troubleshooting a range of datacenter infrastructure issues, including hardware, fiber, networking, and related problems.

Key Responsibilities
  • Take ownership of technical issues brought by the customer base, engaging other teams when needed to drive resolution.
  • Show a strong aptitude for troubleshooting and problem-solving.
  • Solve problems at their root and step back to understand the broader context.
  • Maintain service level agreements through the implementation of proactive issue detection and reporting.
  • Be biased to act in the absence of direction or support.
  • Improve effectiveness through process innovation.
About the Team

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.



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