Sales Account Executive
10 hours ago
At MSC, we're committed to helping our customers achieve greater productivity, profitability, and growth through innovative supply chain solutions. As a Sales Account Executive, you'll play a critical role in driving business results by nurturing existing customer relationships and prospecting for new customers.
Key Responsibilities:- Penetrate accounts at both the functional and executive level, working with business teams to design superior solutions for customers' current and future needs.
- Provide cross-territory technical and sales expertise when needed.
- Instrumental in executing MSC Collaboration projects and cross-selling activities.
- Act as a role model for all sales associates, consistently demonstrating MSC values and financial achievement.
- Work with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow-up skills.
- Achieve sales plan and account retention targets.
- Identify and grow opportunities within the district through collaboration with strategic accounts, national accounts, MSC sales, and sales management to ensure growth achievement.
- Effectively communicate initiatives between multiple contacts within a customer.
- Maximize productivity through the utilization of multiple MSC solution channels.
- Develop world-class relationships with customers and deliver key components of the sales strategy, while being proactive in solving customer needs.
- Has in-depth experience, knowledge, and skills in acquiring customers by exceeding their requirements.
- Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest products and services.
- Sells with goals of exceeding departmental financial and division targets.
- Stays aware of the competitive landscape and emerging technologies to best position MSC in the marketplace.
- Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating local partnerships and organizational affiliations.
- Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
- Retains customer base by delivering and ensuring a superior customer experience.
- Maintains accurate and quality sales records and prepares sales and activity reports as required.
- Responsible for successful implementation of major company programs and initiatives.
- Assists or conducts prospect/customer surveys and conversions and sets up new customer locations.
- Secures and submits customer orders for processing utilizing wireless ordering technology.
- Develops pricing strategy for non-contract customers in conjunction with activities in accordance with company policies and corporate business conduct guidelines.
- Submits timely, in the format requested, all written reports as required by management.
- Fosters the MSC culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
- Participates in special projects and performs additional duties as required.
- High school diploma or equivalent required.
- Two to four year college degree preferred.
- Minimum of 3+ years outside direct sales/service experience preferred.
- 2 years of industry experience preferred.
- Experience in account retention and account penetration preferred (expansion of sales within existing accounts); must be able to verify sales successes.
- Competitive compensation package.
- Opportunities for professional growth and development.
- A collaborative and dynamic work environment.
- A comprehensive benefits package.
MSC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where all associates feel valued and empowered to succeed.
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