Disaster Recovery Operations Manager

3 days ago


Manchester, Tennessee, United States SERVPRO of Coffee, Franklin, Warren Counties Full time
About the Job

The Water and Fire Restoration Supervisor plays a vital role in delivering exceptional customer experiences and driving business growth for SERVPRO in Coffee, Franklin, Warren Counties.

Key Responsibilities
  • Assign, coordinate, and control restoration projects to ensure timely and quality service delivery.
  • Foster strong relationships with customers, promoting trust and satisfaction.
  • Communicate clear expectations to technicians and supervise their activities.
  • Coordinate and perform restoration processes as scheduled, maintaining quality control standards.
  • Train and develop technicians to enhance their skills and knowledge.
  • Collaborate with the Restoration Manager and office staff to address project progress and issues.
Requirements
  • High school diploma or equivalent required; IICRC certifications preferred.
  • Minimum 1 year of experience in cleaning, restoration, or construction; supervisor experience a plus.
  • Effective written and oral communication skills.
Compensation

This position offers a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus benefits including health insurance, dental insurance, vision insurance, paid time off, and opportunities for advancement.



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