Emergency Response Restoration Supervisor

3 days ago


Manchester, Tennessee, United States SERVPRO of Coffee, Franklin, Warren Counties Full time
About the Position

We are seeking an experienced Water and Fire Restoration Supervisor to join our SERVPRO team in Coffee, Franklin, Warren Counties. As a key member of our operations team, you will oversee restoration projects, manage technicians, and deliver exceptional customer experiences.

Key Responsibilities
  1. Supervise restoration technicians to ensure timely and quality service delivery.
  2. Coordinate and perform restoration processes as scheduled, adhering to quality control standards.
  3. Develop and maintain strong relationships with customers, promoting trust and satisfaction.
  4. Coach and train technicians to enhance their skills and knowledge, supporting their growth and development.
  5. Collaborate with the Restoration Manager and office staff to address project progress and issues.
  6. Maintain vehicles and equipment in good working condition, adhering to daily, weekly, and monthly maintenance schedules.
Requirements
  • High school diploma or equivalent required; IICRC certifications preferred.
  • Minimum 1 year of experience in cleaning, restoration, or construction; supervisor experience a plus.
  • Effective written and oral communication skills.
Benefits

This position offers a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus benefits including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Opportunities for advancement


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