Contents Management Specialist

2 weeks ago


Victorville, California, United States Purofirst Fire & Water Restoration Full time
Job Overview

Position Summary:

The Contents Management Specialist plays a crucial role in preparing and securing customer belongings for storage, as well as unpacking and organizing them upon request. This position may also involve inventory management and thorough cleaning services at client residences as outlined in the work scope.

The working hours for this role can range from part-time to full-time, depending on the workload. A minimum number of hours can be discussed upon the offer of employment.

Typical work hours are Monday through Friday, starting as early as 7 am and extending until 5 pm, with potential for overtime based on job requirements. There may be occasions where shifts exceed 12 hours, and an On-Call schedule will be assigned quarterly for after-hours emergency situations.


Benefits:
- Comprehensive on-the-job training.
- Provision of uniforms.
- Opportunities for training and education to achieve industry-specific certifications.


Qualifications:
- Experience in cleaning, moving, and packing is preferred but not mandatory.
- Customer service experience is essential.
- Proficiency in using an iPad and/or iPhone for application management.
- Ability to learn and effectively manage device applications.
- Capability to learn and operate Ultrasonic Cleaning Equipment and other cleaning tools.
- A satisfactory and insurable driving record is required, with potential need to drive personal vehicles to job sites.

Due to program guidelines, all employees must successfully pass a background screening every two years.


Key Responsibilities:
- Package, label, and wrap items for proper storage, whether onsite or offsite, utilizing an inventory management system.
- Execute cleaning tasks for customer homes, structures, and contents in accordance with the scope of work and management directives.
- Cleaning methods may vary, including hand cleaning or ultrasonic cleaning, employing various cleaning equipment.

- Deliver exceptional customer service in line with company standards, promptly reporting any issues or discrepancies to management.

- Be prepared to encounter a range of unpleasant odors, including but not limited to pet, smoke, and food odors.

- Safely operate company vehicles as required.
- Additional responsibilities may be assigned based on business needs.


About Our Company:
Purofirst Fire & Water Restoration is a family-owned and operated franchise with nearly thirty years of experience in the restoration industry. We specialize in comprehensive restoration services for water damage and fire-damaged properties.

Our unique approach sets us apart as one of the largest franchises within the PuroSystems network, dedicated to helping individuals reclaim their homes and businesses while swiftly addressing disasters.



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