Store Operations Leader

2 weeks ago

Waldorf, Maryland, United States Domino's Pizza LLC Full time
Position Title:
Store Operations Leader

Job Category:
Store Management

Department:
Operations Management

FLSA Status:
Exempt

Reports To:
Regional Operations Director

Direct Reports:
Assistant Operations Leader, Customer Service Representatives, Pizza Craftsmen, and Delivery Personnel

Indirect Reports:
N/A

As a Store Operations Leader at Domino's, you are not just filling a position; you are embarking on a career path. We prioritize internal promotions and value the success of our store and team members. Your journey will be filled with opportunities to thrive and excel.

Each location has its unique character, and we celebrate exceptional leaders and operators. If you are driven, enthusiastic, and possess a strong sense of integrity, you will find a rewarding environment where you can express your creativity. Your mission is to enhance sales while enjoying the process. You are a vital part of our organization.

Many of our current Store Operations Leaders have transitioned into successful franchise owners.

From Customer Service Representatives to Management roles, and from Store Operations Leader to Corporate Operations Manager or Franchise Owner, our organization offers a plethora of opportunities.

At Domino's, we do not settle for mediocrity; we seek excellence.

Key Responsibilities:
- Manage expenses, drive sales, expand customer reach, and enhance store profitability.
- Lead team members in achieving operational excellence and upholding brand standards.
- Oversee recruitment, onboarding, and scheduling of new team members.
- Provide ongoing training and development for your team and management staff.
- Ensure adherence to brand standards and company policies.
- Act as an operations expert on Domino's standards to optimize productivity.
- Guarantee consistently high-quality products and services for customers.
- Maintain health, safety, and cleanliness standards.
- Cultivate professional relationships and engage team members effectively.
- Serve as a mentor and operations expert for all store-level positions.
- Build strong connections with customers and the community.
- Handle cash management, reconciliation, and reporting.
- Oversee inventory control and management.

If you are focused on developing a fulfilling career with Domino's, possess ambition even on challenging days, enjoy competition, and strive for operational excellence, consider joining our team.

Benefits:
- Competitive compensation package
- Performance-based incentive program
- Rapid career advancement opportunities
- Comprehensive training programs
- Vibrant, enjoyable, and positive workplace culture

Minimum Qualifications:
A position with us means being yourself, working diligently, having fun, and acquiring new skills along the way.

What You Will Need:
- An OUTSTANDING and POSITIVE attitude
- Integrity and honesty
- Excellent attendance and punctuality
- Must be at least 18 years old.
- Reliable transportation and valid driver's license, registration, and insurance
- Ability to pass background checks and motor vehicle reports
- Previous experience in quick-service restaurants, preferably in the pizza sector (1-2 years preferred)
- A mindset of adaptability, accountability, self-motivation, and a passion for exceptional customer service and quality products
- Capability to train and engage team members effectively
- Commitment to collaborate with Human Resources and corporate teams to maintain excellent hiring practices and compliance with employment laws
- Experience in inventory management, labor cost control, and computer proficiency
- Ability to create and manage team member schedules effectively
- Proficiency in basic math skills (addition, subtraction, multiplication, division)
- Strong verbal, written, and telephone communication skills
- Coordination skills for precise movements
- Ability to enter orders using a computer or touchscreen
- Familiarity with proprietary software systems
- Ability to comprehend and provide clear written instructions
- Good hearing and speaking skills for telephone communication
- Near and mid-range vision for in-store tasks
- Ability to differentiate between hot and cold surfaces
- Skills to direct activities, perform repetitive tasks, work independently and collaboratively, manage stress, meet quality standards, analyze data, and make informed decisions
- Capability to stand for extended periods as most tasks require standing.
Hammerhead Pizza LLC TA Domino's Pizza is an Equal Opportunity Employer.

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