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Account Associate

2 months ago

Nashville, Tennessee, United States Andrew Brecht - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Account Associate. As an Account Associate, you will play a critical role in establishing and maintaining relationships with our customers, providing them with exceptional service and support.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and providing personalized service.
  • Insurance Sales: Use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, and market appropriate products and services.
  • Team Collaboration: Work closely with our team to identify customer needs and develop strategies to meet those needs.
Requirements
  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills to effectively communicate with customers and team members.
  • People-Oriented: Be a people person with a strong focus on customer satisfaction and a willingness to go above and beyond to meet customer needs.
  • Detail-Oriented: Possess strong attention to detail and organizational skills to manage multiple tasks and priorities.
  • Proactive Problem-Solving: Be proactive in identifying and resolving customer issues and concerns.
  • Ability to Learn: Be able to learn and adapt to new systems, processes, and technologies.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure.
  • Paid Time Off: Paid vacation and personal/sick days.
  • Flexible Hours: Flexible hours to accommodate your needs.
  • Growth Opportunities: Opportunities for growth and advancement within our agency.