Executive Store Leader

7 days ago

Fort Worth, Texas, United States TMX Finance Family of Companies Full time
About the Role

We are seeking a highly skilled and experienced Executive Store Leader to join our team at TMX Finance Family of Companies. As a key member of our leadership team, you will be responsible for leading the success of our store and team by setting high performance standards and providing exceptional customer service.

Key Responsibilities
  • Oversee and develop all store team members to drive business growth and maintain store profitability.
  • Manage overall store performance by meeting or exceeding company performance standards, including key performance indicators (KPIs).
  • Lead the team to achieve sales goals by extending loan or pawn products to consumers.
  • Supervise and maintain office security and conduct proper opening and closing procedures.
  • Ensure a work environment that upholds compliance with company policies and procedures, as well as local, state, and federal laws and regulations.
  • Maintain a visually appealing and professional atmosphere that aligns with the company's values and mission.
  • Utilize personal vehicle to complete bank deposits and other company business throughout the workday.
  • Work efficiently in a rapidly changing and fast-paced environment.
  • Utilize strong interpersonal skills to communicate and interact with customers and team members.
  • Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours.
Requirements
  • High School Diploma or equivalent required.
  • At least two years of experience and proven success in a supervisory or leadership role in retail, financial, customer service, or related industries.
  • Operations experience in a leadership capacity.
  • Excellent verbal and written communication skills.
  • Valid and current driver's license, auto insurance, and personal vehicle to use throughout the workday.
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems.
  • Must be at least 18 years of age (19 in Alabama).
  • Background check required (subject to applicable law).
  • Ability to meet the physical demands of this position.
Preferred Qualifications and Skills
  • Associate degree or higher.
  • Experience in retail, sales, or financial industry.
  • Bilingual English/Spanish is a plus.

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