Front Office Coordinator

3 days ago


Johnson City, Tennessee, United States Holston Medical Group, PC Full time
Job Summary

We are seeking a highly motivated and detail-oriented Front Office I to join our team at Holston Medical Group, PC. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient flow, and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Provide warm and welcoming greetings to patients, vendors, and visitors
  • Manage patient check-in and check-out processes, including data entry and payment collection
  • Verify patient insurance information and update records as needed
  • Collect co-pays and post payments to patient accounts
  • Schedule follow-up appointments and verify patient demographics
  • Answer incoming phone calls and respond to patient inquiries
  • Perform general office duties, including mail distribution and document shredding
  • Assist with opening and closing procedures, including bank deposits and credit card machine closures
Requirements
  • High school diploma or equivalent required
  • 1-2 years' experience in a medical office or customer service position, preferred
  • Excellent customer service skills and ability to work in a fast-paced environment
  • Working knowledge of managed care and overall understanding of HMO's and PPO's, preferred

We offer a competitive salary and benefits package, including company-paid life and accidental death and dismemberment insurance, company-paid long-term disability insurance, and a 401(k) and Roth retirement plan with company contributions. If you are a motivated and reliable individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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