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Global Operations Manager

2 months ago

Los Angeles, California, United States Mibura Incorporated Full time
About the Role

Mibura Incorporated is seeking a highly skilled and experienced Global Operations Manager to spearhead the expansion of our data center points of presence (POPs) worldwide.

Key Responsibilities
  • Manage and deploy data center locations with high efficiency and maximum customer satisfaction.
  • Coordinate the delivery of data center hardware, network connections from multiple internet service providers (ISPs), and manage engineering support for the successful deployment of edge locations.
  • Develop and implement strategies to streamline processes and improve logistics and operations.
  • Lead cross-functional teams and key stakeholders to achieve business objectives.
  • Exercise technical judgment to keep goals for programs, projects, and products attainable within a given timeline.
Requirements
  • 7+ years of engineering experience.
  • 7+ years of management experience.
  • MS, PhD, or advanced degree in Operations Research, Statistics, Applied Mathematics, Industrial Engineering, Engineering, Computer Science, or closely related field.
  • Demonstrated experience recruiting, building, structuring, leading technical organizations, including performance management.
  • Experience working in an ISP or Telecom and data center environment.
  • Highly organized and able to juggle many tasks without losing sight of the highest priority items.
  • Manage all network build and spin-up sites while working with the 3rd party ISP, DC teams to track and procure all relative sites.
  • Work with the logistics team and engineers to plan the delivery of gear to the sites.
  • Manage project master tasks and help move tasks through the approval process.
  • Track and analyze project risks, timelines, and resources, recommending improvements and implementing new standards where needed and escalating issues appropriately.
  • Experience working with multiple time zones and multiple cross-functional teams.
  • 3+ years relevant work experience as a Capacity Planner, Supply Chain Analyst, Business Analyst.
  • Demonstrated ability and experience to influence, develop productive working relationships, and lead technical teams and key stakeholders from different business functions.
  • A diverse technical acumen, actively contribute to technical discussions, proactively identify challenges and risks, working closely with engineers and product managers on addressing challenges, and form mitigation plans.
  • Strong expertise in Microsoft Excel & Business Intelligence tools.
  • Excel at planning, creating teams, overseeing execution to meet commitments, and deliver with predictability.