Current jobs related to Client Success Specialist - San Francisco, California - Calyx Containers
-
Client Success Specialist
2 months ago
San Francisco, California, United States unitQ Full timeAbout unitQunitQ is an innovative SaaS platform designed to empower organizations in managing product quality and fostering growth. By leveraging our platform to capture user feedback from various channels, unitQ's advanced AI technology provides companies with precise recommendations on which product quality enhancements will yield the most significant...
-
Client Success Specialist
2 months ago
San Francisco, California, United States unitQ Full timeAbout unitQunitQ is an innovative SaaS platform designed to empower organizations in managing product quality and fostering growth. By leveraging our platform to capture user feedback from various channels, unitQ's advanced AI technology provides precise recommendations for impactful product quality enhancements. Insights derived from unitQ lead to improved...
-
Client Success Director
2 weeks ago
San Francisco, California, United States Arine Full timeAbout ArineArine is a rapidly growing healthcare technology company that is revolutionizing the way medications are managed. Our mission is to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.Job SummaryWe are seeking a highly skilled Client Success Director to join our team. As a key member...
-
Client Success Director
1 month ago
San Francisco, California, United States Arine Full timeAbout ArineArine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.Job DescriptionWe are seeking a Client Success Director to join our team. As a Client Success Director, you will be responsible for...
-
Client Success Manager
2 weeks ago
San Francisco, California, United States AMWARE FULFILLMENT SERV Full timeJob Title: Client Success ExecutiveWe are seeking a highly motivated and results-driven Client Success Executive to join our team at Staci Americas. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction with our services, and identifying opportunities...
-
Client Success Manager
2 weeks ago
San Francisco, California, United States One Legal Full timeAbout One LegalOne Legal is a leading provider of innovative technology solutions for legal professionals. With over 30 years of experience, we continue to be a respected industry leader. Our mission is to empower legal professionals to succeed through our cutting-edge solutions.Job DescriptionWe are seeking a highly ambitious and results-driven Manager of...
-
Client Success Director
2 weeks ago
San Francisco, California, United States Arine Full timeAbout ArineArine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.Our innovative software platform (SaaS) combines cutting-edge data science, machine learning, AI, and deep clinical expertise to...
-
Client Success Director
1 month ago
San Francisco, California, United States Arine Full timeAbout ArineA rapidly growing healthcare technology and clinical services company, Arine is dedicated to ensuring individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.The RoleWe are seeking a mid-level Client Success Director to build and grow relationships with our clients. This role is responsible for...
-
Client Success Director
2 months ago
San Francisco, California, United States Arine Full timeAbout ArineA rapidly growing healthcare technology and clinical services company, Arine is dedicated to ensuring individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.Our MissionWe are redefining what excellent healthcare looks like by solving issues through our software platform (SaaS). Our cutting-edge...
-
Client Success Director
1 month ago
San Francisco, California, United States Arine Full timeAbout ArineArine is a rapidly growing healthcare technology and clinical services company based in San Francisco. Our mission is to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.Our ChallengeFrequently, medications cause more harm than good. Incorrect drugs and doses cost the US healthcare...
-
Senior Director of Client Success
1 week ago
San Francisco, California, United States Collective Health Full timeKey Responsibilities:The Senior Director of Client Success will lead the Client Success organization, driving engagement and high performance in client service as they manage annual renewals and upsell products.This role requires a senior, strategic voice and trusted advisor in client and channel relationship management, particularly with leadership...
-
Customer Success Specialist
2 weeks ago
San Francisco, California, United States Factory Full timeCustomer Success SpecialistAt Factory, we're committed to delivering exceptional experiences for our customers. As a Customer Success Specialist, you'll play a crucial role in ensuring customer success and enhancing our product experience.Customer Journey Management: Drive end-to-end success for customers from pre-contract signing through pilot and...
-
Client Relationship Specialist
3 weeks ago
San Francisco, California, United States Charles Schwab Full timeUnlock Your Potential with Charles SchwabAs a Client Relationship Specialist at Charles Schwab, you'll play a vital role in delivering exceptional client experiences and driving the success of our local branch. This is an exciting opportunity to bring your passion for customer service to a dynamic and innovative company that values growth and development.Key...
-
Client Success Manager
2 weeks ago
San Diego, California, United States Wonderist Agency Full timeAt Wonderist Agency, we're looking for a talented Client Success Manager to join our team. As a Client Success Manager, you will be responsible for driving our clients' success and happiness by helping them meet their business goals.We do this by understanding and facilitating a client's needs in the digital and traditional marketing space. You will lead...
-
Client Services Specialist
4 weeks ago
San Francisco, California, United States Synergy Management Group Full timeAbout Synergy Management GroupSynergy Management Group is a premier boutique consulting firm that specializes in providing outsourced/fractional corporate finance and growth strategy consulting services to institutional investors (private equity & venture capital) portfolio companies and growing businesses across various industries.Job OverviewWe are seeking...
-
Client Service Specialist
1 month ago
San Francisco, California, United States SourcePro Search, LLC Full time{"title": "Client Service Specialist", "description": "Job SummaryWe are seeking an experienced Client Service Specialist to join our team at SourcePro Search, LLC. This role will be responsible for providing exceptional client service and support to our clients.Key ResponsibilitiesMaintain a consistent physical presence to facilitate an interactive and...
-
Customer Success Manager for Mid-Market Clients
4 weeks ago
San Francisco, California, United States Notion, LLC Full timeAbout UsWe're a software company on a mission to empower individuals, teams, and organizations to create tailored solutions for any problem or challenge. Our goal is to make software development accessible to everyone, not just tech-savvy professionals. At Notion, we're passionate about building a diverse and creative team that reflects the global community...
-
Customer Success Manager for Mid-Market Clients
2 weeks ago
San Francisco, California, United States Notion, LLC Full timeAbout UsWe're on a mission to empower individuals, teams, and organizations to create tailored software solutions that drive innovation and success.Our vision is to make software toolmaking ubiquitous, and we're committed to building a diverse and creative team that reflects the global nature of our customers.About The RoleWe're seeking a seasoned Customer...
-
Client Relationship Specialist
2 weeks ago
San Francisco, California, United States BMO Financial Group Full timeJob SummaryWe are seeking a highly skilled Client Relationship Specialist to join our team at BMO Financial Group. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.Key Responsibilities Identify opportunities to expand our business growth potential through...
-
Client Service Specialist
2 weeks ago
San Francisco, California, United States Evergreen Services Group Full timeJob DescriptionEvergreen Services Group is a San Francisco-based holding company that acquires and operates B2B services companies across North America. As a Client Service Specialist, you will be responsible for opening accounts, transferring assets, and other account maintenance requests. You will serve as the liaison between the company and its custodian...
Client Success Specialist
2 months ago
Position: Customer Success Coordinator
Company: Calyx Containers
Role Summary:
The Customer Success Coordinator plays a crucial role in our organization, committed to delivering exceptional service to our clients, particularly focusing on Emerging Accounts. This position entails overseeing design-related initiatives and providing thorough support throughout the customer journey, from sales to creative services. Reporting directly to the Manager of Customer Success, this role is essential in fostering customer satisfaction and success.
Key Duties:
- Collaborate with Account Managers to ensure a smooth onboarding and reordering experience for Emerging Accounts.
- Assist Account Managers in guiding clients through the Creative Services process, serving as a liaison between clients and our Art Team to facilitate effective delivery of our Art Intake process.
- Offer comprehensive support to assigned clients, addressing everything from order adjustments to problem resolution.
- Support CRM & ERP data entry and contribute to system functionality testing and enhancements.
- Maintain customer satisfaction by upholding our Core Value #5: Customer Is The Only Boss, escalating issues to leadership or relevant stakeholders as needed.
- Engage with various cross-functional teams to translate business needs and product specifications into effective customer solutions.
- Perform additional duties as assigned.
Qualifications:
- A Bachelor's degree in Sales, Accounting, or Management is preferred, though an equivalent combination of education, experience, and training will also be considered.
- 1-2 years of experience in customer service or account management is preferred.
- Familiarity with ERP systems and an understanding of how data analytics can enhance operational effectiveness.
- Proficiency in Microsoft Office applications and comfort in a fast-paced, team-oriented environment.
- Strong verbal and written communication skills, with a talent for building effective client relationships.
- Excellent organizational skills and attention to detail.
- Experience with CRM systems and proficiency in G-Suite, Excel, and PowerPoint is highly advantageous.
- A background in the Cannabis and/or packaging industry is preferred.
About Calyx Containers:
Our team consists of dedicated, creative, and motivated individuals eager to make a significant impact in the world. We seek colleagues who share our values and are enthusiastic about applying their experience and energy to help grow and scale a dynamic business in a rapidly expanding industry. The culture at Calyx Containers promotes personal and professional growth in a challenging yet rewarding environment. We operate at a fast pace, uphold high personal standards, and provide opportunities for everyone to contribute, develop skills, and enhance their talents.
Benefits and Perks:
- Flexible Paid Time Off
- Comprehensive benefits including Medical, Dental, Vision, Short- and Long-Term Disability Insurance, Life Insurance, and Mental Health support effective the first day of the month following hire.
- Pet-friendly office environment
- 401(k)
- Opportunity to make an immediate impact
- Monthly team meetings and frequent social events
Ideal Candidate:
- Experience in the cannabis and/or packaging industry
- Thrives in a fast-paced environment
- Maintains a positive attitude in the face of ambiguity
- Willing to assist their team proactively.
Success Metrics at Calyx:
- Initial period spent understanding the company and team dynamics
- Ability to make an immediate impact as we grow
- Commitment to our core values, including X-treme Ownership, Sustainability, and Customer Focus.
Calyx Containers is dedicated to fostering a diverse environment and is proud to be an Equal Opportunity Employer. We believe in fair hiring practices and creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to fostering a culture where all employees can share their passions and ideas to tackle challenges and pave new paths to success.
