Current jobs related to Assistant Store Manager Operations - San Jose, California - Forever 21

  • Assistant Store Manager, Operations Lead

    4 weeks ago

    San Jose, California, United States Forever 21 Full time

    Job SummaryThe Assistant Store Manager, Operations Lead is responsible for supporting the Store Manager in ensuring the store team delivers exceptional customer service and maintains a high level of operational excellence. This role will assist in managing Sales Associates, FT Store Supervisors, and PT Store Supervisors in driving sales, customer...

  • Store Operations Manager

    3 weeks ago

    San Jose, California, United States Rack Room Shoes Full time

    Job Description SummaryThe Store Operations Manager assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the...

  • Store Operations Manager

    3 weeks ago

    San Jose, California, United States O'Reilly Auto Parts Full time

    As a Store Operations Manager at O'Reilly Auto Parts, you will play a critical role in supporting the Store Manager in areas of sales, customer service, and store appearance. This position will manage the store during the Store Manager's absence and/or when working opposing shifts. You will lead the store team members in servicing customers and ensure...

  • Store Operations Manager

    4 weeks ago

    San Jose, California, United States Rack Room Shoes Full time

    Job SummaryThe Team Lead plays a crucial role in ensuring the smooth operation of the store, overseeing daily tasks, and maintaining compliance with company policies and procedures.Key ResponsibilitiesProvide leadership and guidance to store staff, promoting a positive and productive work environment.Assume full responsibility for store operations in the...

  • Assistant Retail Operations Manager

    3 weeks ago

    San Jose, California, United States Spencer Gifts - Spirit Halloween Full time

    The Assistant Retail Operations Manager - Seasonal Store role at Spencer Gifts - Spirit Halloween is a key position that supports the Store Manager in the operational aspects of a seasonal store. With a focus on maximizing sales and profitability, this role is ideal for individuals with prior retail management experience and a passion for delivering...

  • Store Operations Manager

    4 weeks ago

    San Jose, California, United States Ross Stores, Inc. Full time

    Job Title: Store ManagerAt Ross Stores, Inc., we're committed to building a diverse and inclusive team that reflects the communities we serve. As a Store Manager, you'll play a key role in leading our stores to success by driving sales growth, improving customer satisfaction, and fostering a positive work environment.Key Responsibilities:Store Operations:...

  • Store Operations Manager

    4 weeks ago

    San Jose, California, United States Walgreens Full time

    Job SummaryAs a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store during your shift. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.Key ResponsibilitiesEngage with customers and provide excellent customer serviceManage cash handling and...

  • Operations Manager

    4 weeks ago

    San Jose, California, United States CVS Health Full time

    Operations Manager Job DescriptionCVS Health is seeking an experienced Operations Manager to join our team. As a key member of the Store Management team, you will be responsible for driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.The Operations Manager will maintain an...

  • Store Operations Manager

    4 weeks ago

    San Jose, California, United States Rack Room Shoes Full time

    Job Title: Store Operations ManagerRack Room Shoes is seeking a highly skilled Store Operations Manager to join our team. As a key member of our store leadership team, you will be responsible for ensuring the smooth operation of our store, providing exceptional customer service, and driving sales growth.Key Responsibilities:Safety and Security: Ensure the...

  • Store Operations Manager Trainee

    4 weeks ago

    San Jose, California, United States AutoZone Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Store Operations Manager Trainee to join our team at AutoZone. As a Store Operations Manager Trainee, you will be responsible for supporting the Store Manager in the overall operation of the store, including financial management, employee staffing and training, inventory management, and...

  • Store Operations Manager Trainee

    4 weeks ago

    San Jose, California, United States AutoZone Full time

    The Store Operations Manager Trainee position at AutoZone is a transitional role that combines work assignments and training opportunities to prepare candidates for Store Management positions.As a member of the management team, the Store Operations Manager Trainee will be expected to deliver exceptional customer service, drive store execution and...

  • Retail Store Assistant Manager

    4 weeks ago

    San Jose, California, United States DXL Full time

    Job OpportunityDXL Group, a leading specialty retailer of men's Big & Tall apparel, is seeking a Retail Assistant Store Manager who excels at building strong relationships with customers by delivering exceptional service and experiences. What Sets Us Apart?We prioritize employee development to promote from withinWe operate in free-standing stores, not in...

  • Retail Store Assistant Manager

    4 weeks ago

    San Jose, California, United States DXL Full time

    Job OpportunityDXL Group, a leading specialty retailer of men's Big & Tall apparel, is seeking a Retail Assistant Store Manager who embodies a customer-centric approach to drive sales growth and team excellence. We foster a culture of development, promoting from within to ensure our team members grow professionally and personally.We operate in free-standing...

  • Store Operations Manager

    4 weeks ago

    San Jose, California, United States Baskin Robbins Full time

    Job DescriptionWe are seeking a highly skilled Store Operations Manager to oversee and coordinate the activities of our Baskin Robbins store. This individual will be responsible for supporting the General Manager and Owner, with a focus on managing Closing Shifts and Third Party Delivery.Key Responsibilities:Hiring and training of staff membersBuilding and...

  • Store Operations Manager

    3 weeks ago

    San Jose, California, United States Savers | Value Village Full time

    About Savers | Value VillageWe are a leading international thrift retailer, dedicated to championing reuse and inspiring a future where second-hand is second nature. Our mission is to provide high-quality, gently-used items to our customers while supporting local communities through our nonprofit partnerships.Job SummaryWe are seeking an Associate Manager to...

  • Assistant Store Manager

    4 weeks ago

    San Jose, California, United States Spencer Gifts - Spirit Halloween Full time

    Job SummaryWe are seeking an experienced Assistant Store Manager to support the Store Manager in the operation of a Spirit Halloween store. The ideal candidate will have prior retail management experience and be able to work a flexible schedule.Key ResponsibilitiesSupport the Store Manager in staffing, setup, merchandising, pack-up, and teardown of the...

  • Store Management Trainee

    3 weeks ago

    San Jose, California, United States AutoZone Full time

    The AutoZone Store Management Trainee position is a transitional role that combines work assignments and training opportunities to prepare candidates for Retail/Commercial Store Management positions.As a member of the management team, the Store Management Trainee will be expected to deliver exceptional customer service, drive store execution and performance,...

  • Store Manager

    4 weeks ago

    San Jose, California, United States Sézane Full time

    About SézaneSézane is a French fashion brand that has been revolutionizing the online fashion industry since its inception. As a pioneer in the field, we are committed to innovation, creativity, and exceptional customer service.Job DescriptionWe are seeking a highly motivated and experienced Store Manager to join our team in North America. As a key member...

  • Assistant Store Sales Manager

    4 weeks ago

    San Jose, California, United States Mattress Firm, Inc. Full time

    Unlock Your Potential as an Assistant Store Sales Manager at Mattress FirmAs an Assistant Store Sales Manager at Mattress Firm, you will play a vital role in elevating the customer experience by being a trusted sleep authority and offering best-in-class products. You will execute Mattress Firm's selling programs and support a seamless omni-channel experience...

  • Assistant Store Director

    3 weeks ago

    San Jose, California, United States La Plaza Supermarket Full time

    Job DescriptionLa Plaza Supermarket seeks a highly skilled and experienced Assistant Store Director to assist the store director in coordinating and directing all phases of store operations.Key Responsibilities:Ensure compliance with all local, state, and federal laws and regulations.Implement and maintain safety and security standards and procedures.Plan,...

Assistant Store Manager Operations

2 months ago

San Jose, California, United States Forever 21 Full time

About the Role

The Assistant Store Manager Operations is a key member of the store team, reporting to and supporting the Store Manager in delivering top-quality customer service and creating an exceptional customer experience. This role is responsible for managing Sales Associates, FT Store Supervisors, and PT Store Supervisors in maintaining and driving sales, customer satisfaction, store facilities, loss prevention audits, service, staffing goals, payroll planning, safety, administrative work, company programs, and inventory control, all in accordance with company-defined practices and processes.

Key Responsibilities

  • Participate in store walkthroughs with the Store Manager and district leadership to ensure consistency and quality of service and operational execution.
  • Assist in educating and providing feedback to the store team on the customer-first mentality, operational standards, processes, and company programs.
  • Reinforce customer service values by coaching FT Supervisors, PT Supervisors, and Sales Associates.
  • Train and develop team members through the Company's Customer FIRST training model.
  • Work with the Store Manager and other members of management to create processes or programs in the store that will drive sales and bottom-line profitability.
  • Partner with the Store Manager on analyzing data to plan and strategize appropriately.
  • Drive results by creating short-term plans and long-term strategies, processes, and events that reflect a positive and rewarding experience for both customers and employees.
  • Spends at least 60% of the shift performing Leader on Duty tasks.
  • Communicate regularly with the management team regarding all aspects of sales, payroll deliverables, customer feedback, and FT Supervisor, PT Supervisor, and Sales Associate performance.
  • Ensure service, merchandising, operational standards, and Company credit initiatives are met through company-defined practices and processes.
  • Manage hiring goals and payroll planning and forecasting against key targets.
  • Assist with talent selection, training, coaching, engagement, and retention for all store employees.
  • Effectively partner and build productive working relationships with supervisors, peers, FT Supervisors, PT Supervisors, and Sales Associates.
  • Partner with merchandising leaders to ensure execution of markdowns, signage, and marketing align with merchandise placement.
  • Own the daily schedule of employees and the business, which can include Kronos, staff schedules, and payroll budgeting.
  • Lead overall store earnings by driving top-line sales and managing controllable contribution.
  • Assist in addressing performance by initiating and administering action plans for FT Supervisors, PT Supervisors, and Sales Associates.
  • Help set the tone and standards that drive customer satisfaction and lead the business to be recognizable within the market.

Requirements and Qualifications

  • Must be at least 18 years of age with a high school diploma or equivalent. College degree or relevant technical or vocational training preferred.
  • Must have at least 2 to 3 years of retail experience with prior supervisory or management experience.
  • Must demonstrate a strong customer service mentality.
  • Must be proficient in coaching and training, sales generation, strategic planning, and customer service.
  • Must be capable of conducting training workshops to instruct and achieve company standards.
  • Must be able to attract, recruit, and retain top talent. Must have the skillset to train and develop brand ambassadors.
  • Must have excellent communication, organizational, and time management skills.
  • Must be able to move around the sales floor and stock rooms, work with cleaning chemicals, and lift and carry up to 50 lbs.
  • Must be available to work a flexible schedule to meet the needs of the business, including a minimum of 2 closing shifts per week and 2 full weekends per month.

Benefits and EEO Statement

The salary for this position is $25.48/hour. Pay is based on several factors, including but not limited to position offered and work experience. In addition to your salary, Forever 21, and its affiliated brands, offer a benefits package, including a 401(k) plan, overtime pay, flexible work schedule, and a generous employee discount program (all benefits are based on eligibility). Additional information regarding the benefits for this position can be found in the Benefits Guide available in our Human Resources Department.

SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship, and any other characteristic protected by law.