Merchandise Associate

4 days ago


Conway, Arkansas, United States TJ Maxx Full time
About the Role

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at TJ Maxx. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, embodying our customer experience principles, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Role model established customer experience practices with internal and external customers, providing a highly satisfied customer experience.
  • Merchandise Management: Accurately ring customer purchases/returns, count change back to customer, and maintain a clean and organized store environment.
  • Store Recovery: Initiate and participate in store recovery as needed throughout the day, maintaining all organizational, cleanliness, and recovery standards for the sales floor.
  • Teamwork: Work effectively with peers and supervisors, providing and accepting recognition and constructive feedback.
  • Adaptability: Able to work a flexible schedule to support business needs, respond appropriately to changes in direction or unexpected situations, and lift heavy objects with or without reasonable accommodation.
Requirements
  • Customer Service Skills: Possess excellent customer service skills, with the ability to work with diverse customers and provide a positive shopping experience.
  • Communication and Organizational Skills: Possess strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Flexibility: Able to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
  • Physical Demands: Capable of lifting heavy objects with or without reasonable accommodation.
What We Offer

We offer a competitive hourly rate, opportunities for career growth and development, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.


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