Customer Interaction Specialist

6 days ago


Dallas, Texas, United States MCI Careers Full time
Exceptional Customer Experience Specialist Wanted

We are seeking an experienced Exceptional Customer Experience Specialist to join our team. In this critical role, you will be responsible for delivering exceptional customer experiences through prompt and effective issue resolution.

The ideal candidate will possess strong communication and problem-solving skills, with a proven track record of providing high-quality customer service. If you have a passion for making a positive impact on people's lives and thrive in a fast-paced environment, we encourage you to apply.

About the Role:

  • Provide proactive and reactive support to customers
  • Utilize advanced problem-solving skills to resolve complex issues
  • Develop and maintain strong relationships with customers
  • Work closely with the team to achieve business objectives

What We Offer:

  • A salary range of $15.00 - $22.00 per hour
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Ongoing training and development opportunities to help you advance your career
  • A dynamic and supportive work environment

Requirements:

  • High school diploma or equivalent required
  • Minimum three years of experience in customer service or related field
  • Proven track record of providing high-quality customer service
  • Able to work independently and as part of a team


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