Customer Service Specialist

7 days ago


Dallas, Texas, United States Virgin Hotels Dallas Full time

We are seeking a highly motivated and enthusiastic Customer Service Specialist to join our team at Virgin Hotels Dallas. As a key member of our staff, you will be responsible for providing exceptional customer service and creating memorable experiences for our guests.

Job Responsibilities:

  • Provide personalized service to guests, ensuring their needs are met and exceeded
  • Prepare and serve coffee drinks, as well as other beverages, in a friendly and efficient manner
  • Maintain a clean and organized workspace, including the coffee bar and surrounding areas
  • Communicate effectively with colleagues and management to ensure seamless service delivery
  • Greet and interact with guests, making them feel welcome and valued

Requirements:

  • 2 years' experience as a barista or food server in a full-service restaurant
  • High school diploma or equivalent required
  • Able to stand and exert well-paced mobility for up to 6-8 hours
  • Able to lift up to 15 lbs. on a regular basis
  • Able to work in a fast-paced environment and adapt to changing situations

The estimated salary for this position is $25,000 - $35,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.

About Us:

Virgin Hotels Dallas is a vibrant and dynamic hotel that offers a unique and unforgettable experience for our guests. Our team is passionate about delivering exceptional service and creating lasting memories for our customers.



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