Customer Experience Specialist
2 weeks ago
As an EV Concierge, you will be the primary point of contact for customers seeking information and support for our electric vehicles. This role requires exceptional customer service skills, product knowledge, and the ability to work in a fast-paced environment.
Key Responsibilities:- Provide product expertise for the Bolt EV, Bolt EUV, Hummer EV, and other EVs in the future
- Assist customers via phone, chat, and email with product, reservation, ordering, dealership, service, home-charging, and recall-related questions
- Take ownership of customer interactions and ensure all customer questions are answered
- 1-2 years of experience in a customer service-related profession
- Computer navigation and typing proficiency
- Strong reading comprehension, oral and written communication skills
- A positive self-starter with a strong work ethic, ability to meet/exceed deadlines, organizational skills, excellent interpersonal skills, and a strong attention to detail
We're partners in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
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Bus Driver
2 weeks ago
Detroit, Michigan, United States Avis Budget Group Full timeJob SummaryWe are seeking a skilled Bus Driver - Customer Experience Specialist to join our team at Avis Budget Group. As a key member of our transportation team, you will be responsible for providing exceptional customer service to our clients while transporting them safely and efficiently to their destinations.Key Responsibilities:Transport customers to...
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Customer Experience Specialist
2 weeks ago
Detroit, Michigan, United States TEKsystems Full timeAbout the RoleWe are seeking a highly skilled Universal Customer Advisor to join our team at TEKsystems. As a key member of our organization, you will be responsible for delivering exceptional customer experiences across various communication platforms.Key ResponsibilitiesProvide technical support for customers regarding vehicle connectivity, Wi-Fi,...
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Customer Experience Specialist
2 weeks ago
Detroit, Michigan, United States TEKsystems Full timeAbout the RoleWe are seeking a highly skilled Universal Customer Advisor to join our team at TEKsystems. As a key member of our organization, you will be responsible for delivering exceptional customer experiences across various communication platforms.Key ResponsibilitiesProvide technical support for customers regarding vehicle connectivity, Wi-Fi,...
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Customer Experience Specialist
3 weeks ago
Detroit, Michigan, United States AVI Foodsystems Full time**About AVI Foodsystems**AVI Foodsystems is a leading food service company that prides itself on providing high-quality food and exceptional customer service. We are seeking a skilled and enthusiastic Barista to join our team.**Job Summary**We are looking for a Barista to work in a fast-paced coffee shop environment. As a Barista, you will be responsible for...
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Customer Engagement Specialist
6 days ago
Detroit, Michigan, United States Detroit Housing Commission Full timeCustomer Engagement SpecialistWe are seeking a highly motivated and organized Customer Engagement Specialist to enhance customer satisfaction and deliver exceptional service across all channels. The ideal candidate will work closely with various DHC Mixed-Finance communities to create and implement strategies that drive customer satisfaction and enhanced...
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Customer Experience Manager
2 days ago
Detroit, Michigan, United States Sage Solutions Group Full timeJob OpportunityWe are seeking an experienced professional to lead our customer care team. As a key member of our organization, you will be responsible for ensuring exceptional customer experiences through effective team leadership and process management.Key Responsibilities:Lead and develop a high-performing customer care teamDevelop and maintain processes...
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Customer Experience Representative
3 weeks ago
Detroit, Michigan, United States Hertz Full timeHiring Opportunity at Hertz Corporation About Hertz Corporation Hertz Corporation is seeking an experienced professional who can provide superior customer service while embodying our company values. [About This Role] Main Responsibilities * Provide exceptional customer service through face-to-face interactions * Offer...
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Facilities Technician
3 weeks ago
Detroit, Michigan, United States KMG Prestige Full timeJob Summary:KMG Prestige is seeking a skilled Maintenance Technician to join our team. As a key member of our property management team, you will be responsible for ensuring the overall maintenance of our properties, providing exceptional customer service, and responding to service requests in a timely and efficient manner.Key Responsibilities:Perform routine...
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Customer Experience Representative
3 weeks ago
Detroit, Michigan, United States Stellantis Full timeInternship OverviewThe Stellantis Intern Program offers a unique opportunity for highly motivated, innovative, and inspired individuals to work on challenging assignments where contribution, teamwork, and communication are vital to the success of the organization.Internship BenefitsExposure to cutting-edge projects and technologiesCollaborative work...
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Automotive Customer Service Specialist
4 weeks ago
Detroit, Michigan, United States 696 & Gratiot Towing Llc Full timeJoin Our Team as an Automotive Customer Service Specialist at 696 & Gratiot Towing LLCWe are excited to announce an opening for an Automotive Customer Service Specialist at 696 & Gratiot Towing LLC, a reputable provider in the automotive service industry. In this role, you will be essential in ensuring customer satisfaction in a dynamic setting, addressing a...
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Restaurant Team Member
3 weeks ago
Detroit, Michigan, United States Potbelly Corporate Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Restaurant Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, preparing high-quality food products, and maintaining a clean and welcoming environment.Key ResponsibilitiesProvide fast, friendly, and...
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Customer Engagement Specialist
4 weeks ago
Detroit, Michigan, United States Midcontinent Communications Full timeCompensation Structure: Base salary + monthly performance bonuses for promoting Midco's internet, television, and telephone services. Are you a sociable and enthusiastic person who thrives on recognition for your contributions? Midco is expanding its team and is looking for a dynamic sales professional. We provide extensive training to ensure your success....
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Customer Engagement Specialist
4 weeks ago
Detroit, Michigan, United States Midcontinent Communications Full timeCompensation Structure: Base salary + monthly performance bonus for promoting Midco internet, TV, and telephone services. Are you a sociable and enthusiastic person who appreciates recognition for your contributions? Midco is expanding its team and is looking for a motivated sales professional. Comprehensive training will be provided. In addition to a...
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Retail Customer Experience Team Lead
2 days ago
Detroit, Michigan, United States T.J. Maxx Full timeT.J. Maxx - Customer Experience CoordinatorAs a Customer Experience Coordinator at T.J. Maxx, you will be responsible for promoting an excellent customer experience. You will oversee a team of Associates at the front of store, train and coach them on personalizing the customer experience while promoting loyalty programs, address customer concerns and issues...
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Retail Customer Experience Team Lead
6 days ago
Detroit, Michigan, United States T.J. Maxx Full timeCustomer Experience Coordinator Job DescriptionT.J. Maxx is seeking a Customer Experience Coordinator to promote an excellent customer experience and oversee a team of Associates at the front of store.Key Responsibilities:Train and coach Associates on personalizing the customer experience while promoting loyalty programsAddress customer concerns and issues...
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Customer Engagement Specialist
4 weeks ago
Detroit, Michigan, United States European Wax Center Full timeAre you eager to join a vibrant workplace where you can earn attractive commissions while enhancing our clients' experiences? Become a part of the European Wax Center team and help us achieve excellence.European Wax Center is seeking enthusiastic Guest Service Associates to enrich our dedicated team. If you possess a sales and customer service background, a...
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Bilingual Customer Solutions Specialist
4 weeks ago
Detroit, Michigan, United States CFA Institute Full timePosition Overview:As a Bilingual Customer Solutions Specialist, you will play a vital role in providing exceptional support to our clients, ensuring their needs are met effectively and efficiently.What We Offer:- Competitive compensation starting at $20.50/hour (commensurate with experience) plus an uncapped monthly performance bonus.- Average bonus target...
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Clerical Specialist
3 weeks ago
Detroit, Michigan, United States Wayne County Government Full timeJob DescriptionJob Summary:The Wayne County Government is seeking a highly skilled Clerical Specialist - Customer Service Representative to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide excellent customer service to clients...
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Customer Service Representative
2 weeks ago
Detroit, Michigan, United States Panera Bread Full time{"title": "Cashier and Customer Experience Specialist", "description": "About the Role:As a Cashier and Customer Experience Specialist at Panera Bread, you will be the friendly face of our brand, providing exceptional customer service and ensuring a positive experience for every guest. Your primary responsibilities will include:Ringing up orders quickly and...
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Operational Service Representative
2 weeks ago
Detroit, Michigan, United States Adecco US, Inc. Full timeAbout the RoleThe Operational Service Representative is a key member of our team at Adecco US, Inc., responsible for delivering exceptional customer experiences. As a customer-centric professional, you will be the face of our company, ensuring that our internal customers receive top-notch support and service.Key ResponsibilitiesManage and maintain accurate...