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Customer Service Representative
2 months ago
Join Our Growing Team at Romeoville Toyota
At Romeoville Toyota, we are expanding and seeking dedicated individuals to become part of our vibrant team. We provide a supportive and enjoyable work environment, along with opportunities for career advancement.
Position Overview:
We are currently looking for an Express Service Advisor / Junior Advisor to enhance our customer service experience. As the fastest growing Toyota dealership in the region, we pride ourselves on exceptional customer satisfaction.
Key Responsibilities:
As a Service Advisor, your duties will include:
- Welcoming service customers in a professional and friendly manner.
- Supporting Service Advisors with administrative tasks as required.
- Acting as a liaison among the service, sales, and parts departments.
- Managing necessary paperwork and preparing documentation when needed.
- Staying informed about product updates, features, and benefits for customers.
- Ensuring customer satisfaction is a top priority.
- Setting personal goals aligned with dealership productivity standards.
- Participating in service meetings and training sessions.
- Adhering to all company policies and procedures.
- Performing additional duties as assigned.
Qualifications:
We welcome candidates with the following attributes:
- No prior experience required.
- Experience in service or hospitality industries is a plus.
- Automotive experience is advantageous.
- Availability to work weekends.
- Engaging and proactive attitude with a willingness to assist.
- Drive and passion for success.
- Ability to thrive in a performance-driven environment.
- Exceptional customer service skills.
- Professional demeanor and work ethic.
- Self-motivated and proactive.
- Bilingual skills are a plus.
- Strong communication skills, both verbal and written.
Job Type: Full-time
Benefits:
We offer a comprehensive benefits package that includes:
- 401(k) with matching
- Dental and health insurance
- Employee discounts
- Flexible scheduling
- Life insurance
- Paid time off
- Professional development support
- Referral program
- Retirement plan
- Vision insurance
