Desktop Support Specialist

3 weeks ago


Costa Mesa, California, United States VDart Full time
Job Summary:

VDart is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for installing, configuring, servicing, and maintaining information technology systems and applications. You will work under the supervision of the Regional Field Service Manager to ensure the smooth operation of our IT infrastructure.

Key Responsibilities:

Install and configure Windows devices to the latest version
Provide second-level support for IT-related issues
Unbox and pack equipment for remote locations
Follow schedules and perform administrative tasks
Perform hardware and software installations
Provide remote support for users traveling or at home
Troubleshoot endpoint encryption issues with McAfee
Maintain an accurate asset database within the ticketing system
Perform device refreshes in alignment with refresh schedules
Assist with inventory activities as required

Requirements:

3+ years of experience in a similar role
Advanced experience in Windows Operating Systems
Knowledge of MAC-related hardware and software issues
Experience with Active Directory and Jamf is a plus
Strong communication and people skills

Working Conditions:

This is an onsite role that requires strong communication and people skills. You will work independently and as part of a team to ensure the smooth operation of our IT infrastructure. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.

Why VDart?

VDart is a leading provider of IT services and solutions. We offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about delivering exceptional results and making a positive impact on our clients' businesses. If you are looking for a challenging and rewarding career, we invite you to join our team and be a part of our success story.

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