Current jobs related to IT Support Specialist - Culver City, California - Topson Downs of California, LLC

  • Executive Support Specialist

    2 weeks ago

    Culver City, California, United States Russell Tobin Full time

    Executive Support SpecialistWe are seeking an experienced Executive Support Specialist to provide administrative support to our senior management team. The ideal candidate will have a strong background in calendar management, travel coordination, and document preparation.Key Responsibilities:Manage complex calendars and schedules for senior...

  • Customer Support Specialist

    2 weeks ago

    Culver City, California, United States Dreamscape Learn Full time

    Job Title: Customer Support SpecialistJob Summary:Dreamscape Learn is seeking an experienced Customer Support Specialist to serve as a primary point of contact for customer support within the Dreamscape landscape. The ideal candidate will have a strong history of technical problem solving and troubleshooting in operational environments, as well as strong...

  • Community Support Specialist

    2 weeks ago

    Culver City, California, United States Wyndy LLC Full time

    Job SummaryThe Community Support Specialist is a vital role at Wyndy LLC, responsible for providing assistance and support to individuals in need. This position involves fostering a positive and inclusive community environment, promoting independent living, and connecting individuals with necessary resources and services.Key ResponsibilitiesCollaborate with...

  • Coordinated Family Support Specialist

    2 weeks ago

    Culver City, California, United States Inclusive Employment Services Full time

    Job Title: Coordinated Family Support SpecialistWe are seeking a highly skilled and compassionate Coordinated Family Support Specialist to join our team at Inclusive Employment Services.Key Responsibilities:Provide support and resources to families to help them navigate the complex system of services and benefits.Coordinate appointments and schedules to...

  • CFS Support Specialist

    2 weeks ago

    Culver City, California, United States Inclusive Employment Services Full time

    Job SummaryAs a CFS Support Specialist, you will provide one-on-one assistance to individuals with intellectual disabilities and their families in their preferred language. Your role will involve helping participants achieve their Individualized Plan of Care (IPP) objectives through the development and implementation of Individualized Support Plans (ISPs)....

  • Clinical Support Specialist Home Health

    4 weeks ago

    Culver City, California, United States Culver City CA HH Full time

    Job DescriptionTransform Your Career in Home HealthWe are seeking a skilled Clinical Support Specialist to join our team in Culver City, CA. As a Clinical Support Specialist, you will play a vital role in providing high-quality patient care and support to our patients and their families.Our Commitment to YouWe offer a comprehensive benefits package,...

  • Customer Support Specialist

    2 weeks ago

    Culver City, California, United States Dreamscape Learn Full time

    Dreamscape Learn Job DescriptionWe are seeking a highly skilled Customer Support Specialist to join our team at Dreamscape Learn. As a key member of our technical support team, you will be responsible for providing exceptional customer service, troubleshooting and resolving issues, and ensuring that all client support requests are acknowledged and...

  • Coordinated Family Support Specialist

    2 weeks ago

    Culver City, California, United States Inclusive Employment Services Full time

    Job Title: Coordinated Family Support SpecialistWe are seeking a highly skilled and compassionate Coordinated Family Support Specialist to join our team at Inclusive Employment Services. As a key member of our team, you will play a vital role in supporting families with developmental disabilities.Key Responsibilities:Help families access support and...

  • Coordinated Family Support Specialist

    2 weeks ago

    Culver City, California, United States Inclusive Employment Services Full time

    Job Title: Coordinated Family Support SpecialistAt Inclusive Employment Services, we are seeking a highly skilled and compassionate Coordinated Family Support Specialist to join our team. This is a unique opportunity to make a meaningful difference in the lives of individuals and families.Key Responsibilities:Assist families in accessing support and...

  • Behavioral Support Specialist

    2 weeks ago

    Culver City, California, United States Liberty Behavioral & Community Services, Inc. Full time

    Job SummaryWe are seeking a highly skilled Behavioral Support Specialist to join our team at Liberty Behavioral & Community Services, Inc. The ideal candidate will have a Master's degree in education, psychology, or a related field and be a Board-Certified Behavior Analyst (BCBA) with a strong background in ABA therapy.Key ResponsibilitiesDevelop and...

  • Office Support Specialist in a Law Firm

    7 days ago

    Culver City, California, United States Legal Management Group Full time

    Job Title: Office Support Specialist in a Law FirmAbout the Role:We are seeking a detail-oriented and organized individual to support our mailroom and office operations at Legal Management Group. As an Office Support Specialist, you will play a crucial role in ensuring the efficient flow of incoming and outgoing mail and packages.Key Responsibilities:Sort...

  • Administrative Support Specialist

    2 weeks ago

    Culver City, California, United States LHH Full time

    Job SummaryWe are seeking a highly organized and proactive Administrative Support Specialist to provide high-level administrative support to our executive team at LHH. In this role, you will handle a variety of tasks to ensure the smooth operation of daily activities and help the executives maximize their time and productivity.Key Responsibilities:Provide...

  • Coordinated Family Support Specialist

    2 weeks ago

    Culver City, California, United States Inclusive Employment Services Full time

    Job DescriptionWe are seeking a highly skilled and compassionate Coordinated Family Support Specialist to join our team at Inclusive Employment Services.Key Responsibilities:Assist families in accessing support and resources to meet their unique needs.Coordinate appointments, manage schedules, and provide transportation as needed.Facilitate daily routines...

  • IT Support Manager

    4 weeks ago

    Culver City, California, United States Jazwares Full time

    Job Title: IT Support ManagerWe are seeking an experienced IT Support Manager to join our team at Jazwares. As a key member of our IT department, you will be responsible for leading a team of IT support specialists and engineers to ensure timely and effective technical assistance to end-users.Key Responsibilities:Lead a team of IT support specialists and...

  • Family Support Coordinator Specialist

    2 weeks ago

    Culver City, California, United States Inclusive Employment Services Full time

    Job SummaryWe are seeking a highly skilled and compassionate Support Coordinator for Families to join our team at Inclusive Employment Services. As a Coordinated Family Support Specialist, you will play a vital role in assisting individuals and families by coordinating various services and supports that enable participants to maintain their residence within...

  • Corporate Legal Support Specialist

    5 days ago

    Culver City, California, United States Sony Pictures Full time

    We are seeking a highly skilled and experienced Corporate Legal Support Specialist to join our team at Sony Pictures Entertainment. This is an exciting opportunity to support the EVP / Deputy General Counsel and up to three supporting attorneys in the Corporate Legal group.ResponsibilitiesPrioritize and facilitate meetings, action items, and tasks for...

  • IT Support Specialist

    2 weeks ago

    Culver City, California, United States Murphy McKay & Assoc Full time

    Job Title: IT Support TechnicianSeeking a skilled IT Support Technician to join our team at Murphy, McKay & Associates. This is a full-time, on-site contract position for 3-6 months (with possibility of extension) at a top Tech Company in Culver City.You will be responsible for providing technical support and assistance to employees, including disconnecting...

  • Executive Support Specialist

    2 weeks ago

    Culver City, California, United States TalentBurst Full time

    Job Title: Executive AssistantOur client is seeking a highly skilled and detail-oriented Executive Assistant to support the Vice President of their Video Advertising department.This is a critical role that requires strong organizational skills, excellent communication abilities, and the ability to prioritize tasks effectively.Key Responsibilities:Manage...

  • Desktop Support Specialist

    2 weeks ago

    Culver City, California, United States Sony Pictures Full time

    Job SummaryThe Desktop Support Analyst will provide onsite IT support services to both local and offsite customers with technical problems and requests. This role requires strong communication and customer service skills to successfully work with a wide variety of customers to identify, troubleshoot, and resolve problems.Key ResponsibilitiesProvide support...

  • IT Support Manager

    2 weeks ago

    Culver City, California, United States Jazwares Full time

    At Jazwares, we're passionate about innovation and creativity. As the Manager of IT Support, you'll play a vital role in maintaining a productive and efficient IT support function within the company. You'll lead a team of IT support specialists and engineers, ensuring that end users receive timely and effective technical assistance while maintaining an...

IT Support Specialist

2 months ago

Culver City, California, United States Topson Downs of California, LLC Full time

The IT Support Specialist will serve as the main point of contact between employees and the IT department. This role is essential in assisting end-users with a variety of technical issues by identifying, researching, and resolving problems effectively. Communication with users will occur through various channels including phone calls, emails, and in-person requests for assistance. The specialist will also be responsible for documenting, tracking, and monitoring issues to ensure they are resolved in a timely manner.

Key Responsibilities

  • Ensure optimal use of technology, processes, and systems to deliver high-quality service.
  • Provide first-level support and respond to requests received via phone, voicemail, email, or in-person; daily support for Windows and MacOS environments.
  • Act as a single point of contact for the user community, focusing on prompt resolution of issues manageable by desktop support staff; analyze requests and coordinate with appropriate support teams for more complex issues.
  • Collaborate with internal departments and act as a liaison during problem resolution.
  • Follow up with clients after problem resolution to confirm satisfaction with the outcome.
  • Perform software repairs, upgrades, and troubleshooting, as well as maintenance and diagnostics.
  • Provide maintenance and resolution for hardware issues related to desktops, laptops, printers, and mobile devices.
  • Manage user accounts in Active Directory, Azure AD, and Office 365, including setup, modification, and termination.
  • Assist with training for new hires or new applications as needed.
  • Conduct analysis of problems, root causes, and processes affecting customer service.
  • Resolve most client issues without needing to escalate to second-level support.
  • Engage in special projects as required.

Qualifications

  • At least 3 years of hands-on experience supporting Windows, Mac, Active Directory, Azure AD, Office 365, and Adobe Creative Cloud.
  • Familiarity with Cisco networks, SonicWall firewalls/VPN, Xerox MFPs, VMware ESXi, VEEAM, Desktop Central, Microsoft Dynamics AX, and ShoreTel IP phone systems is preferred.
  • Strong diagnostic skills for both software and hardware to effectively resolve issues.
  • Experience with trouble ticket systems and strong documentation capabilities.
  • Ability to distinguish between hardware, software, and server-related issues.
  • Solid understanding of Windows and MacOS operating environments.
  • Knowledge of network protocols.
  • Proficient Windows and Mac skills to assist users in resolving their issues under tight deadlines.
  • Demonstrated ability to identify and complete necessary tasks while troubleshooting PC and Mac platforms.
  • Proven ability to document completed work and ongoing tasks.
  • Ability to convey technical information to non-technical users.
  • Excellent organizational and time management skills; strong oral and written communication abilities.
  • Proficient in Microsoft Office products including Word, Excel, and Outlook.
  • Familiarity with Adobe Acrobat, Photoshop, Illustrator, Premiere, and Bridge is a plus.
  • Ability to prioritize multiple tasks effectively.
  • A proven capacity to quickly learn new concepts or procedures and to delve into various issues, escalating when necessary.

Availability for on-call duties and occasional evening or weekend work may be required. Regular travel to remote facilities will be necessary.