Customer Service Representative
6 hours ago
We are seeking a highly skilled and customer-focused Receptionist to join our team at Baxter Auto Group. As a Receptionist, you will be the first point of contact for our guests and will play a critical role in providing exceptional customer service and support.
Key Responsibilities- Answer incoming phone calls and direct callers to the appropriate department or individual, or take thorough messages as needed.
- Welcome customers to the dealership and determine the nature of their visit.
- Communicate with guests and callers in a professional, friendly, and compassionate manner.
- Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce customers to available sales consultants.
- Perform other duties as requested by management.
- Must be at least 16 years of age and have a valid driver's license to operate a motor vehicle.
- A team-first attitude with a desire to win together.
- An innate desire to help others in all ways possible.
- Dedicated to creating meaningful outcomes in everything you do.
- Welcomes difference by seeking, listening, and learning from diverse perspectives.
- Authentically communicates with transparency, empathy, and kindness.
- Forever curious and motivated by a passion for continuous improvement.
- Competitive Pay: Starting at $15.00 per hour.
- Flexible Work Schedule: Full-time 40 hours per week.
- Comprehensive Benefits Offering: Market-leading medical plans, including PPO, HSA, and FSA options; multiple dental and vision plans; varying vacation and sick leave available day one; four-week paid parental leave available day one; 401(k) match with 100% vesting after one year and immediate eligibility at age 18; short- and long-term disability options; accident and critical illness plans; basic life, pet, legal, and identity insurance.
- Training and Development Opportunities for All Employees.
- Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more.
- Educational Reimbursement: General and specialized technical automotive degrees.
- Employee Assistance Programs.
- Paid Holidays: New Year's Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day.
Baxter Auto Group is one of the nation's leading automotive retail groups, serving the communities of Omaha and Lincoln, Nebraska; Kansas City, Kansas; Colorado Springs, Colorado; and Madison, Wisconsin. We operate 20 dealerships and represent eight of the nation's top automotive brands, including Ford, Lexus, Toyota, Audi, Volkswagen, Honda, Subaru, and Mercedes-Benz.
We believe our exceptional employees truly distinguish us in the marketplace. We continually invest in maintaining a remarkable employee experience, including industry-leading benefits, a flexible work-life balance, and an experience centered around four key pillars: purpose, growth, well-being, and belonging.
Employment with Baxter is contingent upon applicants' successful completion of the background check process and drug screening test. We embrace diversity and equal employment opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Baxter is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or other legally protected status. In addition, Baxter will provide reasonable accommodation for qualified individuals with disabilities. If you are unable or limited in your ability to submit an application because of a disability, please contact us at, option #1 to request accommodation.
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