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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Lowe's Companies. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Process transactions accurately, handle customer payments, and maintain a clean and organized sales floor.
- Work collaboratively with colleagues to achieve sales goals, promote products, and maintain a positive store environment.
- Participate in visual merchandising, maintaining store displays, and ensuring a visually appealing store appearance.
- Stay up-to-date on product knowledge, promotions, and sales strategies to effectively engage with customers and drive sales.
- 6 months of experience in a retail or customer-facing role, with a proven track record of delivering exceptional customer service.
- Ability to work a variety of shifts, including mornings, afternoons, and evenings, and weekends as needed.
- Physical ability to stand for long periods, lift up to 25 pounds, and move merchandise as needed.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
Lowe's Companies is an equal opportunity employer, committed to diversity, equity, and inclusion. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.