Account Relationship Manager

2 weeks ago


Wellesley, Massachusetts, United States Sun Life Full time

Become a Part of Sun Life's Vision

Are you eager to take on a fulfilling role that contributes positively to the lives of individuals, families, and communities? At Sun Life, we seek dedicated professionals who are passionate about enhancing the experiences of our Clients through innovative strategies and outstanding service.

  • Position: Account Relationship Manager (ARM)
  • Location: Remote opportunities available

Position Summary:
In this capacity, you will work in tandem with Stop Loss Specialists (SLS) to manage prospective, sold, and renewal accounts. Collaborating closely with brokers and third-party administrators (TPA), you will address intricate service inquiries, devise innovative solutions, and guarantee client satisfaction.

Primary Duties:

  • Assisting SLS in managing prospects and renewals
  • Ensuring efficient pipeline oversight for each SLS
  • Delivering case-specific support to SLS, including underwriting guidance
  • Resolving service challenges for current policies while ensuring client satisfaction
  • Acting as a bridge between the corporate office and field specialists

Required Qualifications:

  • Bachelor's degree
  • Minimum of 1 year in Group Insurance / Stop Loss Insurance
  • Proficient in Microsoft Office and CRM applications
  • Excellent communication and negotiation abilities
  • Proven track record of exceptional customer service

Why Join Sun Life?
As a member of our team, you will benefit from comprehensive perks, wellness initiatives, and a flexible working environment. We are dedicated to fostering a diverse and inclusive workplace where every employee can flourish.

About Sun Life:
Sun Life Financial stands as a premier provider of group insurance solutions in the U.S., committed to enhancing lives and safeguarding what matters most to our clients and communities.

If you are driven by the desire to make a meaningful impact and are ready to join a vibrant team, we invite you to explore the opportunities at Sun Life.



  • Wellesley, Massachusetts, United States Roessel Joy Full time

    Job DescriptionA leading food manufacturing company, Roessel Joy, is seeking a seasoned Financial Leadership Position to lead their accounting team through a critical ERP implementation phase. The ideal candidate will have a strong background in managing month/year-end close and external audits, with experience leading a team of 5 and a proven track record...


  • Wellesley, Massachusetts, United States CVS Health Full time

    About the RoleWe are seeking a highly skilled Senior Marketing Manager - Account Services to join our team at CVS Health. As a key member of our internal agency, Heart Haus, you will be responsible for overseeing CVS Retail Front Store advertising and marketing communications programs on behalf of our Marketing Strategy partners.Key ResponsibilitiesEmbody...


  • Wellesley, Massachusetts, United States Gpac Full time

    About Us:Gpac is a leading search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We pride ourselves on delivering exceptional insurance solutions tailored to our clients' needs.Job Summary:We are seeking a highly skilled Commercial Lines Account Manager to join our dynamic team. As a key...

  • Staff Accountant

    3 days ago


    Wellesley, Massachusetts, United States Beacon Hill Full time

    Job SummaryWe are seeking a highly skilled Staff Accountant - Accounts Payable to join our team at Beacon Hill. The successful candidate will play a vital role in managing the accounts payable operations, handling expense reimbursements and credit card transactions.Key ResponsibilitiesExpense Claims and Credit Card Transactions: Approve expense claims and...


  • Wellesley, Massachusetts, United States Human Relations Service Full time

    Human Relations Service is seeking a dedicated and experienced Part-Time Financial Operations Manager to play a vital role in our mission of healing lives and strengthening our communities.As the Financial Operations Manager, you will be responsible for overseeing all financial aspects of our organization, ensuring its stability and sustainability. Your...

  • Branch Manager

    5 days ago


    Wellesley, Massachusetts, United States M&T Bank Full time

    Job SummaryThe Branch Manager is a key leadership role responsible for the overall success of the branch operating model. This includes customer and employee experience, digital engagement, transactions/operations, servicing, and sales. The successful candidate will have personal production responsibility and will be accountable for the branch's annual...


  • Wellesley, Massachusetts, United States M&T Bank Full time

    Job Title: Branch ManagerCompany: M&T BankOverview: Oversees all functions of a banking branch. Accountable for the overall effectiveness of the branch's operational model, focusing on customer and employee satisfaction, digital interaction, transactions, service delivery, and sales performance. Holds personal responsibility for production outcomes.Key...


  • Wellesley, Massachusetts, United States EDGE Sports Group Full time

    Position OverviewEDGE Sports Global LLC, in collaboration with ASM Global LLC, stands as a leader in the development and management of sports facilities across New England. With a diverse portfolio encompassing numerous venues and a wide array of programs, we are committed to fostering athletic excellence and community engagement.Our managed facilities...


  • Wellesley, Massachusetts, United States EDGE Sports Group Full time

    Job OverviewEDGE Sports Global LLC, in collaboration with ASM Global LLC, stands as a leader in the development and management of sports facilities across New England. With a diverse portfolio that includes multiple venues and a variety of programs, we cater to a vast community of youth athletes and their families.Our managed facilities encompass:Boch Ice...


  • Wellesley, Massachusetts, United States EDGE Sports Group Full time

    Job OverviewEDGE Sports Global LLC, in collaboration with ASM Global LLC, stands as a leading entity in the development and management of sports facilities across New England. With a diverse portfolio that includes numerous venues and a variety of programs, we cater to a vast number of youth athletes and their families.Our current portfolio encompasses:Boch...


  • Wellesley, Massachusetts, United States Bank of America Full time

    About the RoleThis is an exciting opportunity to contribute to the success of Bank of America as a Wealth Management Client Associate-PT, where you will play a key role in delivering exceptional client service and driving business growth.As a member of our team, you will be responsible for providing excellent client service, educating clients on our banking...


  • Wellesley, Massachusetts, United States Whole Foods Market Full time

    Position Overview: The Specialty Operations Manager is responsible for providing comprehensive leadership to the Specialty team. This role encompasses all facets of daily operations, including profitability, expense management, purchasing, merchandising, workforce management, compliance with regulations, and overseeing special projects as assigned. Key...


  • Wellesley, Massachusetts, United States CoSIDA Full time

    Job SummaryWe are seeking a highly skilled and experienced Director of Strategic Communications to join our team at CoSIDA. The successful candidate will be responsible for leading the development and implementation of a comprehensive communications strategy that aligns with the organization's mission and goals.Key ResponsibilitiesCommunications Strategy:...


  • Wellesley, Massachusetts, United States Whole Foods Market Full time

    Job SummaryWe are seeking a highly skilled and experienced Team Lead to join our Prepared Foods team at Whole Foods Market. As a Team Lead, you will be responsible for assisting the Team Leader in all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects.Key...


  • Wellesley, Massachusetts, United States Calm Water Business Partner, LLC Full time

    We are seeking an entrepreneurial-minded, high-energy, proactive, hands-on Business Development/Project Manager for our growing federal agency project management company. Our ideal candidate will be responsible for targeting the federal government market, identifying, developing, qualifying, and pursuing new business opportunities to grow the company.Key...


  • Wellesley, Massachusetts, United States Sun Life Full time

    About the RoleThis is a challenging and rewarding opportunity to lead the actuarial financial reporting activities for Group Benefits - National Accounts, Fullscope RMS, and Stop Loss & Health at Sun Life. As an experienced actuary, you will be responsible for managing multiple financial functions, providing strategic direction for financial controls and...


  • Wellesley, Massachusetts, United States Bank of America Full time

    About the RoleThis is an exciting opportunity to contribute to the success of Bank of America as a Wealth Management Client Associate-PT, where you will play a key role in delivering exceptional client service and driving business growth.As a key member of our team, you will be responsible for providing excellent client service, educating clients on our...


  • Wellesley, Massachusetts, United States Babson College Full time

    About the RoleThe Director of Enrollment Management serves as a key member of the Enrollment Management team at Babson College, responsible for driving strategic initiatives to recruit, advise, and enroll prospective students. This role requires a seasoned professional with a proven track record of success in admission or college counseling, with a strong...


  • Wellesley, Massachusetts, United States BSPOKE Studios Full time

    About the RoleB/SPOKE Studios is seeking a highly motivated and experienced Studio Manager to lead our Wellesley Studio to new heights. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the studio, ensuring exceptional client experiences, and driving revenue growth.Key ResponsibilitiesLeadership and Management:...


  • Wellesley, Massachusetts, United States LINX Camps Full time

    Join Our Dynamic Team!Become a part of our vibrant and enthusiastic group of professionals dedicated to creating memorable experiences, fostering friendships, and providing exceptional learning opportunities at LINX Camps. Our diverse range of programs ensures that both campers and staff can engage in a variety of interests and activities, all under the LINX...