Senior Patient Services Coordinator
3 days ago
Nebraska Medicine is seeking a committed professional to enhance our Dermatology department as a Senior Patient Services Coordinator. This position is essential for facilitating smooth patient operations, ensuring precise medical documentation, and delivering administrative assistance. If you are enthusiastic about patient care and wish to contribute to a team that prioritizes excellence in healthcare, this role could be a great fit for you.
Position Title:
Senior Patient Services Coordinator - Dermatology Department
About Nebraska Medicine:
Nebraska Medicine is dedicated to offering exceptional medical care with unparalleled compassion. We strive to fulfill our commitment to patients and their families by embracing our core values of Innovation, Teamwork, Excellence, Accountability, Courage, and Healing.
Position Overview:
- Full Time, 40 hours weekly
- Monday - Friday
- 8am - 4:30pm
Why Choose Nebraska Medicine:
- Comprehensive Benefits including retirement matching, paid time off, and educational reimbursement
- Nationally acclaimed for outstanding educational initiatives, groundbreaking research, and exceptional patient services
- Acknowledged by Forbes Magazine as one of America's leading employers and the top employer in Nebraska
Key Responsibilities:
This position entails managing patient appointments, securing necessary medical records, and ensuring the accuracy of patient data. Additionally, the role includes overseeing appointment check-ins and relaying patient information to dermatology specialists.
Essential Qualifications:
- At least one year of experience in healthcare customer service
- Proven verbal and written communication skills
- Familiarity with medical terminology
- Capability to deliver exceptional customer service
Preferred Qualifications:
- Experience with scheduling or healthcare record management systems
- Clinical experience in the relevant field
- Associate's degree in business, healthcare, or a related discipline
- Proficiency in Microsoft Office and electronic health record systems
- Certification as a medical assistant or patient care technician
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