Aftermarket Business Development Specialist

4 days ago


Houston, Texas, United States Ruhrpumpen, Inc. Full time
Job Description

Role Overview

Ruhrpumpen, Inc. is seeking a highly skilled Aftermarket Business Development Specialist to join our team. As a key member of our organization, you will be responsible for driving incremental business growth in the US by identifying new spare parts and services opportunities.

Main Responsibilities

  • Maximize Customer Uptime: Develop parts and price lists with customers to confirm installation lists and ensure optimal product performance.
  • Strategic Offerings: Provide input to define and develop strategic offerings for current and new aftermarket products and services customers.
  • Product Review and Development: Review products and price lists to proactively meet customer needs and win back customers from historical installation lists.
  • Customer Relationship Management: Develop and maintain active relationships with key buying influences at all levels within the customer's organization.
  • Sales Support: Support the development of sales business efforts, travel with Sales Teams regularly to support their efforts to develop and sell parts.
  • Installation List Management: Create and maintain active relationships with key buying influences and with existing customers, developing necessary new customer relationships, and supporting the sales team to better understand installation lists and customer's aftermarket needs.
  • Communication and Collaboration: Establish and maintain good communication with the Outside Sales Engineers, Aftermarket, Distributor Sales channels to identify and maximize parts growth opportunity.
  • Account Management: Interact with sales and aftermarket to implement and develop account specific strategies within key customers.
  • Customer Service: Provide excellent customer service by agreeing on meeting with customer and scheduling them to proactively address and meet their needs.
  • Installation List Development: Create an onsite install list to develop specific parts list for each account.
  • QR Code Implementation: Identify and work with the customer to apply QR codes plates to all pumps in operation on site.

Requirements

  • Education: Degree in Business Management, engineering or equivalent.
  • Experience: Previous business experience.
  • Communication Skills: Excellent communication skills.
  • Relationship Building: Strong skills to build relationships.
  • Technical Skills: MS Office Products.
  • Analytical Skills: Analytical thinking and problem-solving skills.
  • Travel Requirements: Availability and willingness to travel within US up to 50% of the time.
  • Desired Qualifications: ERP Baan experience, Experience with rotating equipment.


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