Customer Service Representative

2 months ago


Rancho Cordova, California, United States Floor & Decor Holdings, Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused Cashier to join our team at Floor & Decor Holdings, Inc. As a Cashier, you will be the first and last point of contact for our customers, providing exceptional service and ensuring a seamless shopping experience.

Key Responsibilities
  • Greet every customer in a helpful and courteous manner, making them feel welcome and valued.
  • Process customers at checkout using the point of sale (POS) system, handling cash, checks, and credit card transactions with accuracy and efficiency.
  • Process customer refunds and exchanges according to established guidelines, ensuring a smooth and fair resolution.
  • Stock, tag, and display merchandise as required, maintaining a visually appealing and organized store environment.
  • Be able to create price tags and merchandise signs, demonstrating attention to detail and a commitment to quality.
Requirements
  • Must be 18 years or older.
  • Knowledge of basic math skills.
  • Customer service experience.
  • Potential travel to other stores for support.
Working Conditions

While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

The employee is often required to use their hands and fingers to handle or feel, and to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Medium work - ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

Benefits and Rewards
  • Bonus opportunities at every level.
  • Career advancement opportunities.
  • Relocation opportunities across the country.
  • 401k with discretionary company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • A personal holiday and Volunteer Time Off program.
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria).
Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.



  • Rancho Cordova, California, United States EVERBRITE INC Full time

    {"h1": "Customer Service Representative Job Description", "p": "At Everbrite Inc., we are known for our exceptional customer service. We take pride in the level of education, technical assistance, and care we provide to our customers. If you enjoy learning new things, helping people problem solve, have great customer service and writing skills - we want you...


  • Rancho Cordova, California, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul, providing exceptional service to our customers. Your primary responsibility will be to assist customers with U-Haul products and services, ensuring a positive experience for each...


  • Rancho Cordova, California, United States Pacific Staffing Employment Specialist Full time

    We are seeking a Customer Service Representative to join our team at Pacific Staffing Employment Specialist. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients. This is a contract to hire opportunity with a collaborative work atmosphere and generous employee benefits once hired. Key...


  • Rancho Cordova, California, United States Life-Assist, Inc. Full time

    Job DescriptionWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Life-Assist, Inc.As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional support and service to ensure their needs are met.Key Responsibilities:Engage with customers through...


  • Rancho Cordova, California, United States Home Depot Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Home Depot. As a Customer Service Representative, you will be responsible for providing exceptional customer service by actively seeking out customers to assess their needs and provide assistance.You will learn about our products using our...


  • Rancho Cordova, California, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. Your responsibilities will include assisting customers...


  • Rancho Cordova, California, United States Great Day Improvements: A Family of Brands Full time

    Unlock Your Earning PotentialAre you looking for a part-time opportunity that offers flexibility and the chance to earn a high income? We have an exciting role for a Call Center Representative at Great Day Improvements: A Family of Brands.As a Call Center Representative, you will be the face of our company, interacting with customers who have requested home...


  • Rancho Cordova, California, United States Service Champions Full time

    Job Title: Client Services RepresentativeWe are seeking a highly skilled Client Services Representative to join our team at Service Champions. As a Client Services Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Receive and respond to...


  • Rancho Cordova, California, United States Great Day Improvements: A Family of Brands Full time

    Overview:K-Designers Home Remodeling Leader - Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our call center team, you will be responsible for providing exceptional customer service to our clients, scheduling appointments, and ensuring...


  • Rancho Cordova, California, United States SAFE Credit Union Full time

    About the RoleWe are seeking a highly skilled and customer-focused Contact Center Service Representative to join our team at SAFE Credit Union. As a key member of our Contact Center, you will be responsible for providing exceptional service to our members, resolving their inquiries and issues in a prompt and courteous manner.Key ResponsibilitiesHandle a high...


  • Rancho Cordova, California, United States IAA Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at IAA, an RB Global, Inc. company. As a Customer Service Representative, you will play a critical role in providing exceptional customer experiences and supporting the growth of our branches and service centers.Key ResponsibilitiesProvide customer support through...


  • Rancho Cordova, California, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a positive and engaging experience.Take customer orders using our technology and Point of Sales System.Create a great customer experience by...


  • Rancho Cordova, California, United States IAA Full time

    About the Role: We are seeking a skilled Customer Service Representative to join our team at IAA. As a Customer Service Representative, you will play a vital role in providing excellent customer service to our clients.Key Responsibilities:Provide customer support services through various channels, including phone, email, and in-person interactions.Process...


  • Rancho Cordova, California, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your primary duties will include:Greeting customers and ensuring they receive a high-quality service.Processing customer orders accurately and...


  • Rancho Cordova, California, United States SAFE Credit Union Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at SAFE Credit Union. As a key member of our Contact Center, you will be responsible for handling a high volume of customer inquiries and resolving issues in a prompt and professional manner.Key ResponsibilitiesProvide exceptional customer service to members via...


  • Rancho Cordova, California, United States Insight Global Full time

    Job DescriptionInsight Global is seeking a Customer Service Representative to join their team in the Rancho Cordova area. This role involves interacting with customers, processing payments, and handling orders and assignments. The ideal candidate will be comfortable multitasking and communicating with customers face-to-face and via phone.Key...


  • Rancho Cordova, California, United States Jd Snead - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer service and helping our business grow through value-based conversations and remarkable customer...


  • Rancho Cordova, California, United States Great Day Improvements: A Family of Brands Full time

    Overview:K-Designers Home Remodeling Leader - Customer Service RepresentativeKey Responsibilities:Answer incoming calls from customers, uncover their needs, and schedule design consultations with product experts or direct them to the appropriate department.Provide exceptional customer experiences with each call.Accurately enter customer information into our...


  • Rancho Cordova, California, United States IAA Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at IAA. As a Customer Service Representative, you will play a vital role in providing excellent customer service to our clients and customers.Key ResponsibilitiesProvide customer support services through various channels, including phone, email, and in-person...


  • Rancho Cordova, California, United States Manpower Group Inc. Full time

    Job Title:Cantonese Customer Service RepresentativeJob Summary:We are seeking a highly skilled Cantonese Customer Service Representative to join our team. As a key member of our Healthcare Options Department, you will be responsible for assisting California residents enroll in health care programs.Key Responsibilities:Assist California residents in enrolling...