Customer Service Representative
3 weeks ago
Customer Service Representative Job Description
U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. Your responsibilities will include assisting customers with U-Haul products and services, using smartphone-based U-Scan technology to manage rentals and inventory, and moving and hooking up U-Haul trucks and trailers.
Key Responsibilities:
- Assist customers with U-Haul products and services
- Use U-Scan technology to manage rentals and inventory
- Move and hook up U-Haul trucks and trailers
- Clean and inspect equipment on the lot
- Answer customer questions and educate them on products and services
- Prepare rental invoices and accept equipment returned from rental
- Install hitches and trailer wiring
- Fill propane and drive a forklift
Requirements:
- Valid driver's license and good driving record
- High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear. The work requires some physical exertion, including long periods of standing, moving around, and positioning yourself to reach objects at varying heights.
U-Haul Offers:
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance and prescription plans
- Paid holidays, vacation, and sick days
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental and Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
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