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Internet Sales Coordinator

2 months ago

Charleston, West Virginia, United States Lennar Homes Full time

About Lennar Homes

Lennar Homes is a leading homebuilder dedicated to making a positive impact and creating an exceptional experience for homeowners, communities, and associates. Our mission is to build quality homes and provide outstanding customer service, while giving back to the communities we serve and fostering a culture of opportunity and growth for our associates.

The Role of the Internet Sales Coordinator

The Internet Sales Coordinator plays a pivotal role in generating and maintaining a sales pipeline through online leads, ensuring a seamless and delightful experience for customers throughout the sales process. This position is crucial to the Sales and Marketing team, engaging customers through various online platforms to convert inquiries into sales appointments.

Key Responsibilities

  • Capture and convert online customer inquiries into viable sales prospects.
  • Provide prompt and effective communication to customers, ensuring their needs are met and exceeded.
  • Maintain and update digital and community reference materials to ensure accuracy and consistency.
  • Guide customers through the sales process, providing information on products, communities, financing options, and incentives.
  • Manage an Internet customer database, including outreach for available homes and inventory.
  • Coordinate with the Marketing team for electronic marketing distribution and maintain up-to-date product and community offerings.
  • Attend sales meetings, community events, and training programs to stay informed and up-to-date on industry trends and best practices.

Requirements

  • High School Diploma or equivalent; college degree preferred.
  • Experience in sales, with a preference for telephone and real estate experience.
  • Strong interpersonal, communication, and organizational skills; ability to work independently.
  • Valid Driver's License and reliable transportation; real estate license may be required for specific locations.

Benefits of Working at Lennar Homes

  • Comprehensive medical, dental, and vision benefits.
  • Flexible Spending Accounts, Health Savings Accounts, Health Reimbursement Accounts, and Commuter Savings Accounts.
  • Vacation – up to 3 weeks of vacation per year upon hire.
  • Holidays, sick leave, and personal days.
  • Everyone's Included Day – a paid day to celebrate, engage, in, and/or observe a cause that is meaningful to you.
  • 401(k) savings plan with immediate vesting and 100% company match up to 5% of eligible pay.
  • Paid maternity and bonding leave.
  • New hire referral bonus program.
  • Associate Assistance Plan.
  • Lennar Education Assistance Program (LEAP) – provides student loan repayment assistance.
  • Associate Discount Program through Perks at Work.
  • Associate Home Purchase Program.

Physical and Office/Site Presence Requirements

Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. The associate must be willing to drive customers to various communities to demonstrate homes and home sites in all weather conditions. Finger dexterity is required to operate a computer keyboard and telephone equipment, extensive phone and computer communication with customers is required. Must be able to lift and carry supplies and materials up to 25 pounds.

Lennar Homes is an Equal Opportunity Employer