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Dental Office Coordinator

2 months ago

Englewood, Ohio, United States Englewood Family Dental Full time
Job Title: Dental Office Coordinator

We are seeking a highly organized and detail-oriented Dental Office Coordinator to join our team at Englewood Family Dentistry. As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our dental practice.

Key Responsibilities:
  • Administrative Management: Oversee patient scheduling, manage patient records, and ensure compliance with HIPAA regulations.
  • Billing & Insurance: Handle patient billing, process insurance claims, and manage collections.
  • Financial Oversight: Monitor office expenses, manage the budget, prepare financial reports, and oversee payroll for staff.
  • Patient Relations: Ensure an exceptional patient experience by addressing concerns, handling communications, and maintaining a welcoming atmosphere.
  • Marketing & Promotions: Assist with marketing initiatives to attract new patients, manage social media, and implement referral programs.
  • Inventory & Supplies: Manage vendor relationships and ensure the office is well-stocked with supplies and equipment.
  • Compliance & Safety: Ensure compliance with OSHA and other regulatory standards. Maintain office policies related to infection control and sanitation.
  • Technology Oversight: Manage the office's dental practice software, troubleshoot technical issues, and coordinate with IT support.
Benefits:
  • Competitive salary starting at $23-29+/hr. (commensurate with experience) and access to a competitive bonus plan to help you exceed your financial goals.
  • Comprehensive benefit package including dental coverage & health insurance.
  • Paid holidays & paid time off.
  • 401K with a 3% company match.
  • A stable and consistent full-time schedule.
Requirements:
  • Minimum of 2 years of experience in a dental or medical office setting preferred.
  • Proficiency with dental practice management software (such as Dentrix, Eaglesoft) and Microsoft Office Suite.
  • Excellent verbal and written communication skills, with the ability to handle sensitive patient interactions.
  • Strong attention to detail and ability to multitask in a fast-paced environment.
  • A friendly, patient-centric approach with the ability to create positive experiences for all patients.