Field Service Technician

2 days ago


Grand Rapids, Michigan, United States Wolverine Power Systems Full time
Job Title: Field Service Technician

Wolverine Power Systems is a fast-growing family-owned business that values its team members. As a Field Service Technician, you will be part of a team that provides industry-leading power generation services for over 25 years.

Job Summary:

We are seeking a skilled Field Service Technician to join our team in Zeeland, Michigan. The successful candidate will be responsible for diagnosing, troubleshooting, repairing, and performing maintenance on generators, as well as training and educating customers on the use of equipment and services provided.

Key Responsibilities:
  • Perform scheduled inspections on equipment to prevent future failure, including load banking and analyzing voltage requirements.
  • Diagnose, troubleshoot, repair, and perform maintenance on equipment according to standard procedures in an efficient manner.
  • Train and educate customers on the use of equipment and value of products and services provided.
  • Follow established expectations for communicating with Dispatch throughout the day regarding updates and next assignments.
  • Maintain company vehicle and associated inventory in the vehicle.
  • Maintain accurate records of all services performed, mileage, expenses, and billable hours.
  • Adhere to all safety requirements and regulations.
Requirements:
  • High school diploma or equivalent.
  • Mechanical/Electrical aptitude.
  • Maintain a valid Driver's License.
  • Customer Service Skills.
  • 2+ years of experience in electrical work, repair, installation, maintenance, and troubleshooting preferred.
  • Experience utilizing Generac, Cummins, Onan, Kohler, and/or CAT generators is a plus.
What We Offer:
  • Medical Insurance.
  • 401k Options.
  • Dental Insurance.
  • Vision Insurance.
  • Life Insurance.
  • Short Term Disability Insurance.
  • Accidental Death & Dismemberment Insurance.
  • Employee Assistance Program (EAP).
  • Voluntary Accident Insurance.
  • Voluntary Critical Illness Insurance.
  • Paid Time Off.
  • Paid Volunteer Time.
  • Paid Holidays.
  • Paid Training.
  • A company van.


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