Field Service Technician

5 days ago


Grand Rapids, Michigan, United States TEKsystems Full time
Job Opportunity

TEKsystems is seeking a skilled Field Technician to join our team in Grand Rapids. This is a great opportunity for someone looking to be part of a growing company with a dynamic environment.

Key Responsibilities:

1. Utilize critical thinking skills to resolve technical issues
2. Leverage previous support desk experience (2+ years) to provide exceptional customer service
3. Possess at least one certification to demonstrate technical expertise
4. Develop strong relationships with customers through one-on-one work and assigned client management

Requirements:

1. Critical thinking skills
2. Previous support desk experience (2+ years)
3. At least one certification
4. Experience working with customers as a lone IT person or in an MSP setting



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