Field Service Technician
1 day ago
Maag Industries is seeking a highly skilled and experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers worldwide.
Key Responsibilities:- Travel nationally and internationally to provide technical support and maintenance services to customers.
- Interact with customers to understand their technical needs and provide solutions.
- Conduct yearly follow-up calls to customers to check on their equipment and provide technical support.
- Participate in customer visits to provide support for equipment installation, troubleshooting, and repair activities.
- Provide training to customers on the use and maintenance of Maag equipment.
- Represent Maag Industries and collect customer feedback to facilitate continuous improvement opportunities.
- Collaborate with engineering, manufacturing, and sales teams to develop customer-focused solutions.
- High school diploma or equivalent education.
- Strong mechanical aptitude and technical skills.
- Technical training in electrical systems and logic circuits.
- Multiple language skills.
- Minimum 3 years of experience in a field service role.
- Minimum 3 years of experience using measuring and test equipment.
- Global travel experience.
The Field Service Technician will work in a variety of environments, including office and factory settings. The technician may be exposed to fumes, airborne particles, and moving mechanical parts. The noise level in the work environment can be loud, and personal protective equipment may be required.
Physical Requirements:- The physical demands of this job include standing, walking, bending, kneeling, and lifting up to 50 pounds.
- The employee must be able to talk and hear regularly.
- The employee must be able to see and adjust focus.
Maag Industries offers a competitive salary and benefits package, including 401K, paid annual holidays, medical coverage, life insurance, and long-term disability insurance.
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