Technical Project Manager
1 day ago
We are seeking a highly skilled Technical Project Manager to join our team at American Express Global Business Travel. As a Technical Project Manager, you will be responsible for implementing and configuring our solutions to meet the needs of our customers.
Key Responsibilities- Ensure that our software's functionalities are well understood by our customers
- Carry out configurations and technical integrations according to customer needs
- Accompany customers during the first days of use
- Understand and define customer needs
- Support different teams involved in the project
- Provide technical expertise on projects
- Ensure a technological watch on their field of competence
- Proven technical skills
- Knowledge of our internal processes
- Knowledge of customer relationship management
- Knowledge of the business travel and/or expense report industry is a plus
- Project Management
- HR, ERP, and financial systems integration
- SSO
- Approval workflows for travel and expense
- Data transformation (ETL)
- Data synchronization to third parties (Travel Agencies, Banks, Card suppliers, GDS)
- Leading workshops during the project phase
- Security
- Ensuring PCI-DSS in the integration scope
- Ensuring data security for client transmissions
- Managing service & feature requests from customers
- Feasibility, cost, and timeline analysis
- Data synchronization evolutions
- Data integration evolutions
- Internal projects
- Web applications
- Batch integration for support team
- Stack
- Kettle
- JavaScript
- SQL
- C#
- ASP.NET
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