HVAC Team Lead

1 week ago


Redlands, California, United States Burgeson's Heating and Air Conditioning, Inc. Full time
Job Summary:

The Infield HVAC Technician Supervisor at Burgeson's Heating and Air Conditioning, Inc. is responsible for overseeing the day-to-day operations of infield HVAC technicians.

Key Responsibilities:
  • Leadership: Provide direction and supervision to a team of HVAC technicians, including scheduling, assigning tasks, and monitoring progress.
  • Technical Support: Assist technicians in troubleshooting complex HVAC issues, providing guidance and expertise to ensure timely and effective resolutions.
  • Customer Complaint Handling: Act as the primary point of contact for escalated customer complaints. Investigate issues, provide timely resolutions, and communicate professionally to ensure customer satisfaction.
  • Quality Assurance: Conduct inspections and quality checks on completed work to ensure compliance with company standards and safety regulations.
  • Training & Development: Mentor and train infield HVAC technicians, facilitating skill development and maintaining a high level of technical competence within the team.
  • Customer Interaction: Foster positive client relationships by addressing concerns, providing status updates, and ensuring service excellence.
Requirements:
  • Education: High school diploma or GED required; Associates or Bachelors degree in HVAC technology, engineering, or a related field is preferred.
  • Experience: Minimum of 5 years of experience in HVAC service and repair, with at least 2 years in a supervisory role.
  • Certifications: Valid HVAC certification (e.g., NATE, EPA) OSHA 30-hour safety certification is a plus.
Compensation:

We offer a competitive salary range of $80,000 - $120,000 per year, depending on experience, along with benefits including health, dental, and vision insurance, paid time off and holidays, and a 401(k) plan with company match.


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