Sales Associate
3 days ago
About Us: Baker Distributing Company is a leading wholesale distributor of HVAC equipment, parts, and supplies. We are dedicated to delivering outstanding products and services to our customers while fostering a collaborative and supportive work environment.
Key Responsibilities:
- Represent Baker Distributing Company as a leader in the industry, ensuring maximum sales.
- Interact with internal and external stakeholders, including vendors and contractors.
- Responsible for showroom merchandising and re-stocking product.
- Assist in resolving customer relations problems with both dealers and end-users.
- Complete sales order processes for customers, with a focus on up-selling associated items.
- Service walk-in and telephone customers, assisting with sourcing and shipping parts, inventory control, and warranty administration.
- Provide customers with product and service needs by researching products via computer systems, catalogs, or other reference sources.
Requirements:
- A High School Diploma or GED is required.
- The ideal candidate will have excellent communication skills, a strong background in technical support, HVAC parts, and customer service/sales, with intermediate MS Office capabilities.
- Customer Service, Data Entry, Estimating, Purchase Orders, Sales, Shipping/Receiving
- Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
- Knowledge of air conditioning, heating, and ventilation equipment at a wholesale distribution level is preferred.
- Strong interpersonal skills, including sales, problem-solving, and customer service focus, are absolutely required.
- Ability to work independently but meet assigned goals and objectives within designated timeframes.
- Capable of working in a fast-paced environment with skills to multitask on different levels.
- Excellent customer service mindset with the ability to develop long-term relationships.
- Excellent written and verbal communication skills.
- Strong and creative problem-solving skills.
- Ability to work independently and in a team environment.
- Must be proficient in speaking, reading, and understanding English to ensure full compliance with safety standards, training, policies, and procedures.
Compensation: The estimated salary for this position is between $18.00 and $29.00 per hour.
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