Onsite Supervisor

1 day ago

San Bernardino, California, United States Epic HR LLC Full time
Job Overview

We are seeking a highly skilled Onsite Supervisor to join our team at Epic Personnel Partners, LLC. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our client sites.

Key Responsibilities:

  • Be a point of contact and trust for the On-Site Manager to handle the day-to-day on-site supervisory activities.
  • Alert the On-Site Manager at once of any serious incident or situation at the client's site even when the On-Site Manager is not at work.
  • Be a liaison between the On-Site Manager and the customer when the On-Site Manager is not at the site but must rely on the On-Site Supervisor for customer service fulfillment.
  • Be able to fully bring the On-Site Manager up to speed on any and all important complete or incomplete tasks as well as noteworthy situations that transpired during the On-Site Manager's absence.
  • Follow through completely and correctly with directives given by the On-Site Manager.
  • Follow up with the On-Site Manager regarding tasks issued for verification of proper execution.
  • Seek On-Site Manager's guidance and expertise when handling a precarious situation.
  • Request more hands-on training if unsure of how to thoroughly and accurately perform a task.
  • Be proactive and suggest ideas to the On-Site Manager to improve internal and operational on-site processes.
  • Notify the On-Site Manager of addressed yet unmitigated issues with other On-Site Supervisors or among the on-site team members before they escalate further.
  • Give the On-Site Manager advanced notice regarding personal needs in order for the on-site team schedule to be adjusted and communicated to the customer in a timely manner.

With Respect to the Area Manager:

  • Be a point of contact and trust for the Area Manager when the On-Site Manager is not at the client's site.
  • Alert at once the Area Manager of any serious incident or situation at the client's site if unable to contact the On-site Manager.
  • Notify Area Manager of issues with another On-site Supervisor or among the on-site team members that have been addressed with the On-Site Manager but remain unmitigated.

With Respect to the Customer:

  • Be a point of contact and trust for the local customer supervisory and management staff through building strong communication and business relationships.
  • Manage open orders proactively, having a strategic approach that aims to secure a higher volume of job openings from the client in order to increase overall headcount.
  • Have answers to the customer's inquiries and speak intelligently.
  • Be a liaison between the customer and the rest of the branch office team.
  • Be acquainted with the customer's Key Performance Indicators as those relate to Epic Personnel Partners, LLC in order to ensure that the on-site team as a whole meets all expectations.
  • Attend operational or HR meetings with the customer when the On-Site Manager is unavailable and report the discussed points to the On-Site Manager to ensure that the on-site team is fully kept abreast of the customer's expectations.
  • Ensure that directives given by the customer are faithfully conveyed to the On-Site Manager (and the rest of the team) for execution.

About Epic Personnel Partners, LLC:

Epic Personnel Partners, LLC is a privately held woman-owned staffing firm. We value our relationships as well as your time and wish to make the most of all our interactions. We spend time listening to your needs to ensure we fully understand what you are looking for, the challenges you face, and the goals you seek to accomplish by working with us. Our goal is to add value to by sourcing, interviewing, and placing the right person in the right position. We accomplish this by utilizing cutting-edge technology, which enables us to reach out to a larger pool of professionals to identify the best fit.

We do not just focus on the academic background and on experience of a candidate, but also on the personality type and the candidate's habits and interests. Our approach allows clients to see and assess the applicants even before they meet the potential candidate.

We have a proven track record of success, providing staffing and recruitment services to clients for more than two decades.

Visit us at epicpp.com to discover more about our organization.

Epic Personnel Partners, LLC is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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