Community Outreach Liaison

3 weeks ago


San Jose, California, United States Pakio, Inc Full time
Job Description

We're seeking a Community Outreach Liaison to promote brand awareness and foster customer loyalty for our client in the wireless industry. As a Liaison, you will work directly within the community to promote free lifeline devices and cell phone services, creating a positive brand image and engaging with customers to explain product offerings and answer questions.

Key Responsibilities:

  • Represent our client within the local community, qualifying people through their California benefits and saving money on their monthly expenses.
  • Follow up on leads given by our client to fulfill needs within a local territory effectively and efficiently.
  • Engage with customers to foster brand loyalty and build lasting relationships with community members.
  • Participate in community events, networking opportunities, and outreach activities to increase brand awareness.
  • Work closely with internal teams to meet goals related to customer acquisition and retention.

Requirements:

  • Strong communication and interpersonal skills, with the ability to connect easily with people.
  • Passionate about working in a people-facing environment and engaging with the local community.
  • Experience in community outreach, retail, or customer service is a plus.
  • Solution-oriented mentality with the ability to show patience and grace for those that aren't technologically savvy.


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