Office Assistant
3 weeks ago
We are seeking an Office Assistant to provide front desk support for clinical intake operations at NYU Langone Health. The successful candidate will be responsible for providing basic front desk support, including greeting patients, answering calls, and scheduling appointments.
The ideal candidate will have excellent organizational, interpersonal, and verbal and written communication skills, as well as strong customer service skills and the ability to complete multiple tasks efficiently. Knowledge of Microsoft Office, database, and internet applications is also a plus.
Responsibilities will include:
- Providing reception assistance, including greeting patients, answering calls, and directing requests for assistance to the proper individual
- Scheduling routine appointments, follow-ups, and procedures that do not require pre-authorization
- Referring inquiries regarding pre-authorizations/certifications to the appropriate person
- Collecting and completing patient-related documents, including patient enrollment in Patient Secure
- Maintaining the schedule to ensure no gaps in scheduling
- Responsible for patient check-in and check-out, gathering patient demographic-related data and materials, and verifying insurance eligibility
- Collecting co-pays and any other balances owed to the institution
- Scanning necessary documents, including insurance cards and lab requisitions, into the intake system
- Monitoring the intake work queue for timely intake completion
The successful candidate will be able to effectively communicate with all levels of the organization and maintain cooperative and professional relationships with physicians, nurses, and office and clinical staff. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. We require applications to be completed online.
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Office Assistant
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