Senior Applications Specialist

1 week ago


Fort Worth, Texas, United States JPS Health Network Full time
About Us
JPS Health Network is a prominent healthcare organization in North Texas, dedicated to providing exceptional medical services. With a network of over 25 locations and a commitment to community health, we employ more than 7,200 professionals who strive to deliver compassionate care.

Why Choose JPS?
At JPS, we pride ourselves on our culture of teamwork and respect. Our guiding principles emphasize ownership, positivity, and courtesy in every interaction. We are committed to fostering an environment where every employee can thrive and contribute to our mission of serving the community.

Position Overview:
The Senior Applications Specialist plays a crucial role in ensuring the optimal performance of assigned applications. This position requires a deep understanding of application functionalities, combined with IT expertise to enhance operational workflows. The Specialist will be responsible for the design, development, testing, and ongoing support of applications while also mentoring junior analysts.

Key Responsibilities:
  1. Conduct thorough analysis and fulfill service requests, providing application support by assessing workflows and identifying business needs.
  2. Collaborate with project teams to detail requirements and support product development.
  3. Configure complex application components based on identified functional requirements.
  4. Oversee and guide other analysts in software development methodologies and implementation processes.
  5. Utilize comprehensive technical knowledge to evaluate development projects and tailor processes to meet specific project needs.
  6. Provide end-user support for application configurations and in-house developed systems.
  7. Define project scope and coordinate activities with external contractors.
  8. Deliver ongoing support, including incident resolution, root cause analysis, and planning for system upgrades.
  9. Conduct functional analysis and application module configuration and testing.
  10. Identify and address gaps in business processes, including security setup and data migration.
  11. Lead medium-sized projects and service deployments using established methodologies.
Qualifications:
Required:
  • Bachelor's degree in information technology, a clinical field, or a related discipline.
  • A minimum of 5 years of experience in implementing or supporting healthcare applications.
  • Certification in relevant applications may be required.
Preferred:
  • 8 or more years of experience in a healthcare setting.
  • Relevant licenses or certifications in the healthcare field.
  • Experience with requirements management and use case development.


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