Service Appointment Coordinator

2 weeks ago


Schenectady, New York, United States The Lia Group Full time
Job Overview

The Lia Auto Group is currently in search of a dedicated Service Appointment Coordinator to enhance our service department.

COMPENSATION: $16-$18/hour, commensurate with experience

SIGN ON BONUS: Not applicable

QUALIFICATIONS:

  • Self-motivated and organized individual
  • Positive and engaging demeanor
  • Familiarity with dealership operations is a plus, but not mandatory
  • Strong customer service skills
  • Proficient in computer usage
  • Courteous and prompt in communication
  • Professional appearance and excellent verbal and written communication skills
  • Valid and clean driver's license required

PRIMARY DUTIES:

  • Respond to customer inquiries and manage service appointment scheduling
  • Provide information regarding services rendered or products acquired, or direct customers to appropriate personnel
  • Perform additional tasks as assigned by management

EMPLOYEE BENEFITS:

  • Medical, Dental, and Vision coverage
  • 401K Plan with Employer Contribution
  • Paid Time Off
  • Weekly compensation
  • Employer-funded Life Insurance
  • Discounts on services and parts
  • Employee vehicle purchase programs
  • Company-provided uniforms

ABOUT THE COMPANY:

The Lia Auto Group ranks among the top 100 automotive groups nationwide, founded in 1977. With a network of 21 dealerships across New York, Connecticut, and Massachusetts, we represent a diverse range of manufacturers including Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen, and Chrysler Jeep Dodge Ram (CJDR). Our services extend to rental and comprehensive repair solutions through our Lia Collision Center.

Over the years, The Lia Group has expanded to include various ventures such as Vent Fitness, Lia Insurance Agency, and BurgerFi, alongside numerous commercial properties. Our team of over 1,500 professionals has consistently delivered exceptional products and customer experiences for more than four decades.

With a commitment to growth and success, The Lia Auto Group offers numerous opportunities for professional development and advancement. We provide competitive salaries, comprehensive benefits, and a safe, rewarding work environment. We are looking for individuals who can contribute to our ongoing growth and exceptional service.

COMMUNITY ENGAGEMENT:

We actively participate in supporting our local communities and encourage our employees to engage in volunteer and fundraising initiatives for various charities and non-profit organizations.



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