Service Appointment Coordinator

1 week ago


Schenectady, New York, United States The Lia Group Full time
Job Overview

The Lia Auto Group is currently seeking a dedicated Service Appointment Coordinator to enhance our service department.

COMPENSATION RANGE: $16-$18/hour based on experience

SIGN ON BONUS: N/A

QUALIFICATIONS:

  • Self-motivated and organized individual
  • Positive and engaging demeanor
  • Familiarity with dealership operations is a plus, but not mandatory
  • Strong commitment to customer satisfaction
  • Proficient in computer usage
  • Polite and prompt in communication
  • Professional appearance and excellent verbal and written communication skills
  • Must possess a clean and valid driver's license

PRIMARY DUTIES:

  • Handle incoming customer calls and manage follow-ups for service appointments
  • Respond to customer inquiries regarding services rendered or products acquired, or direct them to the appropriate personnel
  • Perform additional tasks as assigned by management

EMPLOYEE BENEFITS:

  • Medical, Dental, and Vision coverage
  • 401K Plan with Employer Match
  • Paid Time Off
  • Weekly pay schedule
  • Employer-funded Life Insurance Plan
  • Discounts on services and parts
  • Employee vehicle purchase plans
  • Company-provided uniforms

ABOUT THE COMPANY:

The Lia Auto Group ranks among the top 100 automotive groups in the nation, founded in 1977. Our network includes 21 dealerships across multiple states, representing a diverse range of manufacturers.

We are committed to delivering quality products and exceptional customer experiences, supported by a dedicated team of over 1,500 employees. With a focus on growth and employee development, we offer competitive compensation and a safe, rewarding work environment.

COMMUNITY ENGAGEMENT:

We actively support our local communities and encourage our employees to participate in volunteer and fundraising initiatives for various charities and non-profit organizations.



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