Operations Manager

3 weeks ago


Schenectady, New York, United States CVS Health Full time

At CVS Health, we're committed to delivering exceptional care to our customers. As an Operations Manager, you'll play a vital role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Key Responsibilities
  • Support the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store
  • Supervise, assign and direct activities of the store's crew
  • Effectively communicate information to store crew and supervisors in an open and timely manner
  • Support Store Manager with action plans for operational and service improvement
Customer Service
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture (greet, offer help, and thank)
Requirements
  • Deductive reasoning ability, advanced analytical skills and computer skills
  • Advanced communication skills, leadership, supervision, and influencing skills
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
  • Experience as a retail manager or supervisor
Education

High School diploma or equivalent preferred but not required.

Benefits

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and employee stock purchase plan. We also offer paid time off, paid holidays, and a fully-paid term life insurance plan.



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