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Field Service Manager

2 months ago


Madison, Wisconsin, United States SJE Inc. Full time

**Job Summary**

We are seeking a highly skilled Field Service Manager to lead our Pump Division team. As a key member of our organization, you will be responsible for providing exceptional customer service, managing a team of Field Service Technicians, and collaborating with our sales team to deliver repair and installation solutions for pump equipment.

**Key Responsibilities**

  • Oversee Field Service Technicians on repair projects
  • Handle service requests with exceptional customer service
  • Establish and manage work orders
  • Collaborate with sales team on repair and installation solutions

**Requirements**

  • Experience with pump equipment and repairs
  • Ability to process and manage work orders
  • Problem-solving and customer relations skills
  • Excellent verbal and written communication skills
  • 2-year degree in Maintenance or related field and 3-5 years of experience

**What We Offer**

  • Up to 120 hours of Paid Time Off in the first year
  • 8 paid holidays
  • Robust benefits package including health, dental, and vision programs
  • Competitive wages
  • Opportunities for career advancement
  • Extensive corporate training program
  • 401(k) plans
  • Up to 23 paid days off during the first year

**About Us**

SJE Inc. is a leader in the water and wastewater industry, founded in 1975. We offer high-quality products and exceptional customer service. Our company values innovation, teamwork, and customer satisfaction.